SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product and fast delivery.
Product as described on site. Excellent quality. Products ugreen always are very good!
The device works, the discs do not fall off with time, it went sooo long-3 months, it has not been such a long time, for thin discs, you do not need!
Very convenient thing. There is no external power supply required for 2.5 inch drives. The transmission speed is high. I recommend.
Great stuff. Discs determines everything. Works with both HDD 2,5 and 3,5. Recommend!
The parcel came in a couple of days, in the box a full set (adapter and power supply). Seller recommend.
Excellent product quality. Very good.
Goods delivered. Good quality, everything works. Well packed. Fast shipping. Thank you store.
Excellent product! Delivery 3 weeks this time, normally it's a bit faster. thanks.
All right. Works. I Can recommended.
Very convenient device, connected an additional HDD 2,5 1TB to the laptop without a power connection-everything works perfectly. You can connect the HDD 3,5 but then you need to turn on the power supplies that are included. Ugreen as always on top
It came quickly. I haven't tried it yet.
That thing is great! True, bulky, TK there are options for both cheaper and more compact, but here the firm.
The product reviews the description, good paquannya, I recommend.
Great thing! On my laptop with M2 mvme speed with connected via an SSD 500GB adapter is simply mad
The order was delivered to the 5post point of delivery in 3 days, the order was tracked, bought in 1200 R on sale, satisfied with the product
Delivery is fast, the adapter checked on 3 different discs, everything works fine.
OK
The power adapter is not ugreen, but the declared current provides. The USB adapter itself from ugreen and as usual is excellent!
Works fine, connected the SDD disk via USB 3.0. The speed is certainly lower than when connecting via SATA 3, but still the speed is decent posted the photo, the adapter works fine, I recommend.
Excellent adapter on Sat! The firm as always pleases. Three times I ordered cheap ones-they did not work correctly. This one works great!
Order delivered in 30 days. The quality is good, but it took a very long time to deliver.
Ordered without the power supply, and came with the unit, thank you)
Works properly with HDD 2,5. With other carriers did not check
Product quality,