We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||2-10 Business days|
|Canada, Europe||2-10 Business days|
|Australia, New Zealand||2-10 Business days|
|Central & South America||7-30 Business days|
|Asia||7-20 Business days|
|Africa||15-25 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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We offer best service and great prices on high quality products
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Shipping went flawlessly. They fit the child perfectly, as they did when I ordered them before. Therefore, everything is good.
Very good masks. My son was delighted to have his superheroes in the mask. Very good store. The shipment was fast and it's just like the photos
Very nice and also good quality I recommend.
They're prefects for a 7 year old. My son loves them.
Magnificent follow-up I wish all aliaexpress were the same, it took 17 days despite the transport strike I arrived fast. The mascaril the very nice and soft touch my child loved it. Perfect size for 5 years. Thanks I'll buy again.
Just like the description and images. Did not communicate with store.
Masks are very beautiful and good quality. bolgoe thank you
They are beautiful and very good quality happy with the purchase
Beautiful kids face masks! Thank you!
Brushed with Chii to とどき. Mask thong しろかっ was. Even cuter the kids we also ohh よろこび.
Great. Very nice mask for children. The colors are very very pretty
They have arrived very quickly and look good quality.
They are very pretty, hopefully they are of good quality, but they are the same as the ones we buy here in Spain. We ordered them on 9 February and arrived on 23 February. Perfect
Delivery a little long but impeccable mask
Really at the top Article according to the description, I am very satisfied. My son at him was more than happy Super soft mask
Product description's cone odourless perfect advice store free arrived immediately with poste Italiane
Lovely and fast shipping.
Great. They're fantastic. The vivid colors. Very good quality.
awesome quality, fit my children perfectly
Delighted ideal for the back of the ears because softer
Super and very fast