SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent bucket and mop, 4 take, aunts, sister
Mop class. I'm not taking it for the first time. Recommend
Accept the package very fast Lots of thanks to the store is always season and fun to buy in stores כאלו thank you very much
I'm satisfied, thanks to the store. Very convenient, fast delivery.
Everything is fine! Fast delivery, all as in the description.
Product highly recommended
Convenient piece, fast delivery
I'm not high 160 and I have a mop handle short .. Everything came well packed and quickly. courier to the house.
This is one of the best of my purchases)) it really reduces cleaning time, does not require constant removal-rinsing, perfectly fits in full length in a bucket! Rags are also cool, wash perfectly, do not smear, do not stretch and do not tear, dense, easy to clean and dry quickly The bucket itself is small, I was very surprised when I saw, but in fact it's not a problem at all, and water can be drained from rubber plugs on the legs I sincerely advise this miracle, I even want to clean up much more often to use it and admire it
Really good comfortable
It came very quickly! Matches the photo!
The goods were delivered to Voronezh on the 3rd day. For daily cleaning-what you need. My height is 162 cm-the handle is comfortable.
All as described, very quickly came to Altai
The goods correspond to the description, came quickly
Convenient bucket, I order not for the first time. Delivery to door in 4 days
All OK. Complies with opiasnia
It came quickly. Bucket fire. In the kit there are 5 additional rags. Rag when washing as if it sticks a little to the floor (I do not know how to explain better), first infuriates, and then really feel that the floor is washed washed washed
It came in 5 days to Moscow by courier. The bucket itself is small, it is convenient to store if there is not much space in the apartment. For laminate, it presses perfectly. In the reviews they wrote that the handle can be authentic, with this I agree. At least 10-15 cm
At least the box was crushed, but the goods were packed in bubble film. Everything is whole, it works well. I liked it, very convenient and compact.
Thank you for the goods! All family and friends planted) special thanks for the delivery! Is fast, Polite and competent Courier!
The second time I order from this store. Stably good quality. The only negative of the product is a short handle. If you add another section, there will be a top.
Normal bucket. One rubber plug was with a hole. Probably so, in the kit there were spare. I did not communicate with the store.
Excellent bucket, its functions perform well. Purchase satisfied