SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good phone, bought BV 8000 Pro instead. Everything works, quality is high, I did not pay tax.
Everything works, so far satisfied. Delivery was delayed, in Russia, lay at sorting in customs for 2 weeks. Shop norms.
Before that there was a Cat S60 with the same thermal imager, works great, accurate enough, can be calibrated. Overall good phone, powerful and with a good battery. In the photo heating under the floor.
Smart bomb, this is my second BV. Everything works, there is enough thermal imager for household needs! Akkum keeps three days of active use, the camera shoots well, it also sounds normal. In general, an excellent choice in the middle price range!
Heavy in hand, nimble, thermal imager is just a gun
Beautiful package, included charging and wired headphones. The phone is relatively large and hefty. Bought because of the thermal imager, so I didn't find fault with the rest.
Everything works well, works and most importantly)) got a month to the Kirov region
A year and a half ago I bought myself such a replacement bw6000, all the characteristics correspond to the description, there are no complaints in the work. This time I ordered a friend-he also was extremely pleased with the purchase. A good and strong phone with high performance and a battery storage. Recommend.
The phone is very bulky and therefore has confidence) and in fact, nothing unusual is not, vedroid and vedroid, but teplak certainly impressed. Let it slow down slightly and certainly not the last generation, but it can be removed very much from it, the distance did not measure for the whole, but at home it shows ten meters.
Thank you, everything is fine.
It seems to work. not very chasing. Thermal Imager is excellent. The reception of communication as a regular smartphone is not super. The first time the battery sat down quickly well as usual. I thought the connection would take where the usual smartphone does not take no weak antenna.
Delivery is almost 3 weeks. has been charged for 95%. there is a protective film, a charger, headphones. Weighs 320 gr. while everything works. I recommend.
Firmware, of course, is somewhat old, but the main functions are performed. The main advantage of the device is a thermal imager.
Good phone I like
It's, did not regret, the thermal imager works fine, the clock is also excellent, I hope it will work Did not regret absolutely, drove about a month We have such phones for such money you buy
Everything is good, it works on Hurray and headphones are also good
The phone came on September 2nd as promised. The charge was about 30 percent. This morning the phone was discharged and was charged at about 9 am. So far, it is already charging 20.00 a charged up to 78 percent while it is off.
It works fine. Thermal Imager norms.
It's okay! Everything works!
Great communication... Love the phone... Came well packaged... Recommend it to my colleagues
All right for now and in 3 days he arrived.
Very quickly. All as expected. Always happy. My 3. Blackview. I can only recommend.
awesome phone and smart watch
The phone came 31 Dec. Ordered 17 Dec. Thank you to the store for the fast delivery. Duty had to pay one, apparently the seller did not respond to the request, as for the phone itself, in the hand sits perfectly, looks brutal if you can say so, the thermal imager hangs during movement (not critical), the camera there is not 48 MP, much less, I think within 20 MP. I use 6 days until, I did not check for strength (sorry), at least if the seller had given it to the test. The only time when the packaging film was removed from it and protective, be dizzy. According to the description, while I can note two minuses 1) the camera is not 48mp 2) the thermal imager sticks And the duty had to be paid... But the seller pleased with the fast shipment, which of course affected the fast delivery. In general, I recommend the seller.
excellent