SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent SmartWatch, good quality, fast arrive recommended
Good Watch but its not a branded, No Brand name on packing, & Packing is not impressive very very simple, inside packing was damage means some one already open, no seal in packingn& no plastic cover over charger cable, cable looks very cheap quality, when i.remove sticker, there was finger spot under screen protecter lsmination, how ever watch is OK not That much impressive as shown in pic ....Seller send in bubbled securenPacking, Fast shipping, as compare tomprice watch is good
I got the watch, everything was working ok, but after 5 days the screen started flickering, I contacted the supplier for a refund due to faulty watch, sent pictures, but he will not refund until I return the watch, the cost of sending it back is more than half of the cost of the watch, I am very disappointed with this.
The goods came quickly, all norm only discharged battery
All clearly strap as a gift to the iPhone connected through the Dafit app
The watch is all that says very good shopping thank you
It's beautiful! To tell you the truth, we understood that calls could be answered from the cell phone but it didn't. Still well is quality nice
Product as described. Many features. Comes with a faux leather strap. Really pretty. I will make an additional review in a few days after using it regularly.
This is the second watch I take from this store. The second took a friend, the first he saw from me. And so, the watch I have already 4 months, here's the result 1. charge enough for a month if daily on fitness and other chips. 2. the charge is enough for 2 (!) Months if you use without Fitness. 3. receive calls and messages from any messengers, Russ language. 4. the screen is protected by side Metal border. 5. ceferblats can be loaded both their own and available in the app. 6. strap is metal and comfortable. The watch looks very expensive, so heavy and comfortable. In sunny laziness, the screen is visible well. Well, without the minuses did not. In the watch only vibrorym. That is, there is no peak-peak, no Tylik Tylik. A message is coming... The IIIa started a couple of times and that's it. Watch, shop and seller.... Recommend. There will be questions... Ask me.
After a few days of use, everything is fine, good quality, used with iphone, listening to music, call and reception, notifications, gps track of its activities, everything works well, the battery is 90% after two days. Perfect
There are no questions on the outside of the clock, as expected. I did not like the fact that without the application it's neither time to set, nor date, nor even an alarm clock. Who does not have a smartphone, this watch is not for you
Cool and fast, left with the clock itself to understand
Bought for a gift for my husband. He loves it and has had quite a few people complmen on it. It seems to be pretty accurate on BP and other functions. price was very good. so far not problems with the watch. Thank you for a great prodict.
I am very satisfied with the product and store.
They went almost 3 months ordered at the beginning of 11 months, came 4.02.22. Already did not hope that they will come. the clock as in the description. the store at the request put the lowest price of 5 bucks, himself extended the delivery, for which he thank.
Good for such money! On Akum has not yet understood 1 day yuzal!
Hello, store has the height, conforming description, a wonderful product
Seller deserves trust!!! All explained the instruction in the message!
watch is really good quality, all the functions is as described thank you, tracking to New Zealand not very accurate but product arrived 20 days later so not too long wait.I charged the watch and tested all functions, step counter did initially not work, I reset it annd disconnected bluetooth and it worked all good. day 1 item received and happy with it, I will review in a time after I used it
Safe and fast delivery. It arrived in good condition and as it appeared in the description.
Really good smart watch. I'm am satysfied. Didn't expect to perform it so good. Battery last for at least 2 weeks. Has everything what smartwatches do. Only disadvantage probably, that when you pair it for audio calls it doesn't let you choose how to answer. No matter if answer through phone or through watch it will automatically redirect your call to smart watch audio. As I don't use this feature I'm not really bothered. Do recommend for this price
V good item, fast shipping
Perfect using a week ago, without any problem, I am very pleased.
I'm happy for hours, the second day I use a 91% charge, I did not expect it, everything works, quickly and just set up the application. Recommend
The clock came one month before Aktobe (RK). In general, the clock looks expensive, nice weight, regarding the functions are not all so accurate, but for such money it's very cool, the design is excellent, a large selection of of of The microphone works perfectly with the interview is also heard well, the purchase is satisfied, I recommend this model.