SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect
Thank you. goods received. Everything works.
Comes with a great instructions for installing drivers, but in fact after connecting everything earned without installing firewood. Works as it should! Led shines. The column and the phone sees connects quickly.
Thank you everything works as it should.
Everything is super. But shipping is long. recommend
OK. Merci
Until used packed well
not checked yet.... but recieved in good condition.....
Good adapter. Firewood is available, the headset to the computer-everything works. Installed without problems, the sound is good enough, the main thing is no rattling and interference. The only negative-long delivery, waited more than 3 months, i thought i would not get it at all, but everything cost. Seller respect
Immediately i write that the adapter is completely working and special problems on its connection was not, but sick but, and for what three stars: in startup there were seven additional programs (not one, not two, and seven), asked what they do there? Not when no device is so deep on implements its roots with the system. I use bluetooth very rarely and i do not need extra seven programs in startup, which are not yet known what they do there. By the way, when removing any of them from startup, bluetooth stops working, and it is treated only by reinstalling the driver. Very long shipping.
Very good, to play film on PC to a not advise, it being 4.1 slows a little audio but for music, video game control not seen problem. Product well kinda cool
Bluetooth recognized instruments being safe according to the difference of corporeity.
excellent product and service. just over a week to reach NZ and works flawlessly. highly recommended vendor.
product works on windows 10 when using bluetooth headphones. thanks
prishlo
He was delayed arriving.
Alas, the package did not come, but there was a refund
Finally came in on 03.09.2019 checked everything works, thank you very much.