SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice and good quality . Size of my dog 30 neck and 45 chest.. I choose size xs and it fit perfectly
The fabric is not so beautiful pink, but rather dusty pink. Synthetic inserts are peach on the harness, and the leash is poisonous pink and different in color)))) for Corgi 13 kg like selon The breast is normal, but the breechers on the back seem thin and flimsy. This dusty color can be more practical on the street than it would be a beautiful pink pure color. In general, at the sight of this new harness, it may seem that it is used. Came a little crumpled.
Received the parcel on time. 3 weeks in Ukraine. good quality. Reflective. Recommend
Nice quality and fits well!
All Besens!
On an adult Frenchman, I had to pull it right to the very end)
She took her taxi with two odits S and M. offending them. We have rozmir 45 by 52. The order is less than the Ministry. Duge of the sky at the vicoristanni. There were walks.. Vidpron shvidka. I recommend it, the little one, not the little one.
Good product
Good harness, I took for the first walking Shiba in 3 months
super i lako se podešava,
The deputy came so much shvidko. The product is Yakish, for the viviva of the little things, ale Tse is not a problem for the tsuzenyati.
Poki is not a good one. Trohi missed from Rosmir, will be my social to virist) viglyadak good
The product is excellent, I recommend it. Size match
It's great, it's the second for my girl Mosi
Shvidka delivery. In York, 2.3 kg is a bit wild. On the main and winter odyag will be good.
Size M
For the dog by me. Thanks all.
I had first bought it in xxs but too big, redeem again in XXXS but still too big...
Christmas present for Bowzer my youngest son's girlfriend's dog
For very small dog, excellent material. Very fast shipping
The spade is normal. Not even a bit, ale on the "vihid" of norms.
Garna, screwneck. To finish the delikatna, for the Strollers, it is not the fault of the viniknutazhen hour, the yakshchi dog is the middle rozmir. Our friend's this slash. Our divincka Lego grizzled on a Bagato of different parts to finish the head of our shvidko. I didn't do the repair. We don't have good.
Fine harness for my dog, easy to put on and off
The harness is of good quality, everything is even stitched, nothing is sticking out anywhere. The color of the harness is pale, not bright blue, as in the photo and many in the reviews. In the photo looks brighter than actually. It was a little bit upsetting. XXs harness for a 4-month-old Papillon puppy. Weight 2.6 kg. The harness at the minimum fit perfectly.
It is exactly to the publication, although it is something fair if it is used with clothes, from there it is one hundred