SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Garna, screwneck. To finish the delikatna, for the Strollers, it is not the fault of the viniknutazhen hour, the yakshchi dog is the middle rozmir. Our friend's this slash. Our divincka Lego grizzled on a Bagato of different parts to finish the head of our shvidko. I didn't do the repair. We don't have good.
The harness is of good quality, everything is even stitched, nothing is sticking out anywhere. The color of the harness is pale, not bright blue, as in the photo and many in the reviews. In the photo looks brighter than actually. It was a little bit upsetting. XXs harness for a 4-month-old Papillon puppy. Weight 2.6 kg. The harness at the minimum fit perfectly.
It is exactly to the publication, although it is something fair if it is used with clothes, from there it is one hundred
Perfect! I took the size M my dog is about 10 kg, staffie type template, she is 4 months old and it is set to the tightest at the moment. Fast delivery.
Invited בכוונה drop larger, puppy 2.5 קג and it's more for 5 קג ,נשתמש while a couple of months, look good quality
I contacted the store before buying. The seller responded quickly and recommended taking size L. For the dog (Husky Metiz), the harness fit in size, but it seems to me it will not stand it. We will try. So sewn carefully, the threads do not stick out, there is no smell.
They are nice and good fast delivery material
I have bought several one M for a 5 KG yorkshire, perfect birthday.
Ordered HL-came L, ale to walk. The Mabout was swollen.
The parcel arrived in a few weeks, along with other parcels... Size as described... The harness is good, I like it... There is where to attach the address... Thanks store
It came as fast as in the XXS picture I sent to the myracers 3 kg thank you very much
Very good and strong!! I like it!! Has arrived soon. Thank you! Xs for perfect 5,5kg dog
Good quality
Item received. Labrador fit in size. The largest size ordered. Went for a walk in it. Very comfortable.
Everything perfect. Thank you
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Good slap on the 50 cm chest body! Recommend
Ipdeally for my mongrel 5 kg!
Excellent Product, I would buy it again, my babies were happy with their bibs☺️
för stor för min Chihuahua valp men hon kommer att växa i den mycket bra kvalitet.
Third purchase from this store, great harness. Thank you!
Perfect.. litle big.. but is ok.. I super recommend the store and the product!!!!
It is very well for material, quality and price. The only thing that you have to put by the legs, the ones that go by the head are more comfortable
For a poodle of 3.8 kg with the very thing. It's good that they didn't take it. The quality is cool.
For Chihua. Which weighs 3.5 kg. Ordered Xs turned out to be great. But we'll reduce anything. And so it's great. Thanks to the store.