We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very upset, ordered Blue, and sent White. The rest is normal, the size came up to 37.5 Russian, 38 sat perfectly.
arrive in two weeks, just like the picture, excellent quality, recommend this store.
He doesn't get them and I got the money back.
Goods consistent with the description. SIZE The agrees. Can't see thread or glue.
Super Tennis. good warm.
Gorgeous Thank you
Run 1 size small. I even ordered a slightly bigger size & still small. I advise order full size larger. Otherwise the shoes are awesome! Very comfortable. took almost a month to get
Fast and efficient Transaction, impeccable product, store to recommend that +++ thank you
Really delighted with my perfect order
I'm very happy! They are beautiful thank you
It's just like the picture. i like it very much. thank you.
Super fast order
Shoes look very cheap from
Very good quality
Goods consistent with the description. Fast shipment.
I went to the store to compare the authentic to these, I just say it’s pretty darn close. There’s some mesh at the top of the sneaker it’s messy but otherwise it’s fine. Measure your feet in cm and add either half cm or 1 cm to measurement and that would be your size. It took 3 wks to arrive, the tracking did not correlate with actual shipping status.
My daughter is super happy
I am really very happy with the quality it's really the real Nike at a very competitive price I highly recommend them
Shoes rewelacja!!! Take your size such as in tabelce! Recommend salesman! Thank you
Shoes Super. All OK. Shipping szybciutko under 2tygodnie. Dziekuję
It all looks top out!
Very clean. A little long however in delivery
Awesome! Took within 2 weeks to get to NZ. The box is a little damaged but I expected that. I havent tried them on yet but I’ll write additional feedback when I do.
these runners arrived as originals and one runner is bigger than the other so they do not fit, very disappointed