SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-20 Business days |
Canada, Europe |
7-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good but long
The iphone is very cool but why there are no checks on it?
New products come in. Battery door 100%. Very satisfied.
Product wine very well packaged, I arrive in less than 1 month and I am happy with the purchase. I'll keep buying from this store as they met my expectations. Then I'll leave more feedback when I'm using the product for a good time more to see how I'm doing. I recommend the store.
The phone came great as new in work 1 day but so far all the norms. updated to the latest version.
Everything works, the touch is also ventilated immediately, TK bought the child, immediately turned on the locator, in aytyuns is detected. Thanks to store for fast shipping and safety glass as a gift
Very nice, as described. Came with a cover and a bag to put it under the water!
Phone Good for ref, assembled well, set standard, delivery 17 days, price gift, take will not regret.
It is so good, I think This is New product and battery is 100% I got it after 28 days? But I like it Goods for NECA living like and second hand feeling is called Android four. Just shipping somewhat slow point is the only and compare the poem hook picks. Battery Status led 100% inch product received.
Phone of excellent quality, delivery is fast.
Good Condition.
Take long to send the producer took forever to get taxed by the Customs anduaneira but worth the producer and good Health battery came 100% and 96% am pleased I recommend the store.
I'm just happy!!!! It's just delight!!!! I'm so happy! I was waiting! Ordered risked! Very worried! The order came for 17 days in RB! If the phone will work perfectly I will order for a gift to my mother!!! I really hope that will last! The Mail said the parcel from Singapore, receive you must within 7 days, if not received, did not come, keep in mind, it is necessary to know!!!! Then the parcel will be sent back, everything was tracked, all the information about the delivery, as I saw that it came to the delivery office, immediately ran to the post office to receive, I write a review on the same day! While everything is perfect, the camera is cool, everything is perfect, before that there were 6 s, just! I decided to take more! Very satisfied!!! Packed on conscience! Thank you very much store! Please keep so hold!!!!
Quickly, qualitatively, the real Ayfon is not fake. Thank you store
Excellent quality, new condition will buy another
New :-)
Beautiful cell phone, arrived perfect without problems :) I recommend the store
I ordered my daughter, while testing-like everything is good, I'm happy as an elephant))
I recommend the store the product arrived and perfect condition
Phone is Very Good. බය නැතුව ඔඩර් කරන්න.
Good phone, I advise. The truth must be a protective wall, and it was not
All as in the description, everything works, a cover with stickers as a gift. Happy very much!
The phone's here. As new, in the box. Everything is super, everything works. Thank you!
Packing fire! There was no chance to crash)) the store very quickly sent and delivered too very quickly) the evening of use-the flight is successful) the month will show
Original iPhone, everything works well and accessories are Original