SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All came!!! All super two 13 s for 122t₽! !! Waited a long time!!! Track tracked
Good store
Many thanks to the store Rita, the phone is original! The courier brought to the house. The seller answered all questions, was in touch all the time.
Phone original, new, not activated, on the Apple site is checked on the serial, warranty year from the moment of activation. The store-Rita answers quickly, on the case. Packing quality, air protection. Delay 18 days, for me critical, as the phone was purchased as a gift, by the date was late. Given the price of the purchase, it's forgiving. I'll take more.
The order went to Chelyabinsk for about 40 days. Long hung at the stage "loading in the airplane" (days 15-17), in the end everything is OK. The store is responsive. The phone itself is completely original, the Russian language-everything is as expected, you can safely order (though I bought it when the price was 54 K, now of course I grew))) I do not make a photo, there is no point-the bodies are absolutely the same as in local stores.
Strongly afraid to order, the store did not have any reviews (and those that were, were tight), but risked. The seller talked in good English, answered clearly, without water. Ordered for 54 tons. July 2nd, July 7th sent. Arrived in St. Petersburg on August 9 in the office (for some reason not by EMS Courier as other). Phone-original. Chinese audit (instead of Wi-Fi is written by WLAN, the ability to use two physical SIM cards). There is no difference between RT, and the possibility of installing two SIM cards is simply fire. If that, then the Internet 3G/LTE, cellular communication, geolocation-work without the slightest problems (the antenna is the same). There is no point in chasing the mouth, everything is the same here, even better. The phone was packed soundly, in the "inflatable box". Even the phone box is not crumpled, without knocked down corners. Emei ran through, the phone is new. Warranty is valid, one year. Updated with the iPhone 7-very satisfied, though not used to the size. Even SBER did. By the fact-definitely recommend, I will still monitor the seller for discounts and promotions)
Came 33 days before the Sverdlovsk region, express delivery EMS, delivered to the apartment by courier. The phone is new, American, everything works. The store Rita is sociable, consulted on order.
Everything is fine) packed well, the phone is new, original, the price is good. We do not have WLAN a Wi-Fi written. The only thing, the delivery was long, already nervous, but the store answered all the messages
Delivery long! The store is sociable always in touch! IPhone came working! How to fully test I will add a review! While there is no parable to the seller and the goods! Urval at a very good price!
Came in 5 weeks from the moment of the order, the original, runs through the serial number, all the pluses and cons are described in the reviews, for 52 to more than 50 minutes
Original, new phone. Came in a protective package. Everything is super! Thanks for the original iPhone! I use it with pleasure. Recommend.
The phone drove very long, but the original came, thank you, checked everything works clearly, thank you
Original. It's super. Z
When buying, keep in mind that this is a version for the Chinese market! With all the pluses and minuses... for example, you will not have an inscription Wi-Fi, for the place it will be WLAN (connected with the law of China). But the internet speed through the WLAN is not lower... also will not work audio call by FaceTime, video call works. Everything else works without complaints. Took for 51.900 ₽ in July. The price is good and all the cons are covered with the pluses of two SIM cards and the price! Globally the same as RST for 80₽
The phone is New packed. Thank you store. Recommend!
Ordered 01.07, came to Kazan 04.08 well sealed and in an inflatable protective piece. Phone original, films are all in place. Stuck strongly at the approach to the border of China, in Russia came quickly, although they carried from Blagoveshchensk through Ekaterinburg. Wife is happy, thank you very much!
Everything is fine Sent fast
It came with a little delay. The device on the serial broke through on the site, guarantees year. I'm happy with the purchase. It's like the description. I managed to eat at a good price. thank you to the store.
Phone original, came a little more than a month, everything works, connects, the store is responsive