SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality, multifunctional vegetable cutter, fast shipment and delivery, I recommend.
Top product, rýchle adding. Veľká spokojnost
Item as described.Thanks
Hello! Well done! Thank you! Everything is super! Even late with delivery, the store apparently paid up to delivery by courier. Thanks again!!!
It came in six days. Cuts well. Consider that as with any combine after use you have to wash a bunch of items, although it is easy to clean.
It's like the description. It cuts well and is useful but it's not very easy to clean, it gets stuck in the blades the leftovers of food and eye with no cutting away since they come very sharp.
In Kazan at the cashier pyaterochki for 6 days from the time of order! Packed well, everything in an individual bag, knives sharp and plastic strong! Boldly you can for a gift) tried champignons through a small grid to sell, it turned out perfectly.
The product corresponds to the description, sent immediately.
Thank you. Well packed, intact. Plastic is good, looks neat. We'll use it.
I knew that it was sharp, but still 4 fingers took turns suffered. It came whole, which is good: it was not packed at all. It's just that the box itself was shoved into the shipping package. Cuts
Very convenient and quality made thing. Checked all the knives-sharp. Let's see how it will be in operation, but the first impression is good.
Very good
Useful tool, aesthetically made. Unfortunately when Dot dices hard vegetable little the powyginało blade.
Delivery just over 20 days. In work did not test. Per kind is OK
Good stuff. I cut potatoes on Hurray. Only with the cardboard, I almost found my finger, but this is a completely different story. Therefore, with knives be more careful))
Quality is good, multifunctional: rub and cut. In the economy the right thing.
I order the second time, 3 weeks before the new Urengoy, everything is fine, The Onion Super cuts, I recommend
A beautiful multifunctional grater! Looks decent. Quality at altitude.
The order came relatively quickly, did not communicate with the store, there was no need. The order is not yet satisfied, but I think a convenient thing. Blades sharp, nothing scratched, without chips and cracks.
Thank you for shipping.
Delivery is very fast, all quality. store is super, thank you very much
Careful with the nozzle for the tire. When I inserted in the storage box, I cut a good piece with a finger pad. And so norms. Blades are sharp.
The parcel was delivered in 23 days, the walk from China went, not express delivery from Russia. well, the main thing came to order for a gift for the new year.
Вещ good. Mom's happy.
Seller sent out in the day of order, 5post delivery quickly. Externally cute multifunctional grater. I checked all the knives (I had to make salads). Quite satisfactory. I do not know the service life, but the fitting of the parts is good-everything is fixed, nothing is hanging, while it is easy to replace. I took 3 pieces for gifts, but I decided to keep 1. I liked it. Thank you store.