SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-10 Business days |
Canada, Europe |
2-10 Business days |
Australia, New Zealand |
2-10 Business days |
Central & South America |
7-30 Business days |
Asia |
7-20 Business days |
Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Too small for me.
Everything is well stitched. No where the threads do not stick out.
The backpack corresponds to the description, the locks all work, stitched well, the threads do not stick out, there is no smell. Ordered in August, the parcel came in October.
All right, small but practical if you don't need to carry a lot of things on it. Handles fit, weighs nothing and you can use it perfectly as a shoulder bag
Good, that's what I wanted. Minus the straps are not processed, just cut off a piece of skin, but for this money norms
A wonderful backpack, not big, but roomy, inside without pockets, my daughter and I really liked (it would be good to fill it up to keep the shape). Came on time. Thank you.
Cute bag, just like in the picture.
Cool, according to the description of the match, but very small.
Lovely cheap backpack. Inside the black lining. Fold the phone, wallet and passport.
Backpack is small, I'll give my niece.
Very small, for children suitable
Posilochka came through 3 types. the handbag is small.
Small. Compact. Made qualitatively. Roomy. Thank you store. Recommend
Well very small
Small but very bonitooo
Very small, straight children's.
Delivery to Moscow in 2 weeks. Track tracked. The goods are of excellent quality. Will not replace a full bag, but put a purse, phone and all sorts of things-the most it.
It's okay. Backpack is so police, honey. Confused the truth in these straps, very unclear done, and otherwise super) in terms of time went somewhere 3-4 weeks, not quickly
Rugzak is super, but small as they wrote in the comments.
It came quickly
Too small but best quality
I personally liked the backpack. There is a lining. Small and neat
As for the photo, I am delighted with the minimochila, recommendedThanks
Come in packed backpacks. Inside there is a lining this is the main thing! Recommend store
Excellent product. Fast delivery.