SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied with the quality of super, delivery lightning. Thank you store.❤& Middot;
Thermos cute. Quality is good.
The Thermos is great. Quality manufacturing. Delivery in 3 days in postomat. Ordered another one. Recommend!
Very high quality, well painted thermos. Odorless long tracked the price. Now I use. Recommend.
Excellent thermos, poured hot water 85 degrees in 24 hours 63 degrees. Zupil did not immediately understand the principle of operation of the button thought broken turns out to be pressed correctly =)
The thermos went camping in Karelia. He threw himself all over the kayak. I didn't spill a drop. In the morning they were boiling water, the next morning there was a very hot water. That is, the temperature holds very well. A belt from the thermos kit was tied, also very convenient.
The product corresponds to the declared, the color is bright, to the touch matte, does not slip, pleasant. Delivery failed a little, it was written that 11.07 will come, delayed for a week. How to keep the temperature while testing, I'll add a review later.
In the evening they poured boiling water, in the morning the water remained still hot, the hand does not tolerate. Not super sure, but go.
Worth every penny payment
The thermos came very quickly, weeks for 2. packed was in 2 boxes, in packages, so no damage found. The thermos itself is very cute, large, heavy: I have not experienced it yet, but, I'm sure, the heat will keep normally. On delivery, on the goods, there are no complaints to the store, I recommend. 5 points
Just over a week to the Stavropol territory. Looks very good. The bottom is rubberized. Valve holds. How to keep the temperature will add later. The order is satisfied.
The product came quickly. the quality does not cause complaints. I checked in the case-no comments. The temperature holds according to the description.
The order was made based on the promised delivery time. Alas-logistics and promise when buying, as always, have not been fulfilled. The order came, but no longer needed-it's disrespect for customers...
Fast delivery, took in the post office. As an experiment filled with boiling water, 9 hours later brewed tea without problems. After a day the water is hot, poured into a mug, the finger can not hold, Burns. Product and store recommend, everything is wonderful!
Thermos received, in kind of norms, it is necessary to test, delivery as promised, in 6 days in posttamp from aliexprist, with the production did not reach
Everything is fine, very pleasant to the touch.
It looks good, as it keeps the heat checked...
Order came quickly. Looks great, quite weary-quality, apparently. Poured boiling water, complement the review after checking in the refrigerator :) They did not communicate with the store.
Volume corresponds, came to Postamat for 4 days
I order already in fact. .. If 5 or 6, lost the account, though, friends already ordered a couple! Really worthwhile and affordable!!! Analogs are many times more expensive and look just wretched against the background of this long-playing, modern, killer, flying thermos! !! I advise everyone, do not even think!
Delivery in 6 days from Russia to Moscow. Very reliable and convenient thermos. Heat holds for a long time. Reliable Metal cork-non-spillage. Comfortable handle + shoulder strap. Mark quality control passed. The store deserves great respect.
Very satisfied with the product, exactly as pictured, very good quality and very beautiful. Received in 12 days in meadows-SP. no fees.
Excellent thermos, quality. Took at first the same but for 0,6 liters both temos at 5 points. Delivery 2-3 days!!! To the store Thank you very much!
Great product, well constructed, recommend.
Thank you store! Delivery is fast, everything corresponds to the description, it works qualitatively! The temperature from 94 ° C for the day lost only 30 ° C at the surrounding 10 ° C. Very worthy! Recommend!