SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Height 172, weight 78, 2XXL perfectly approached, for this money is gorgeous.
Longer than expected time but good arrived. Nice quality and corresponds to the size...
Very hot very good product
Heat preservation performance is not good as ~~
Very normal, my husband liked. I'll order my son, too.
Goods Shol long, almost two months. came on December 30th. Just a gift for the new year. I am satisfied with the quality, sewing excellent. With the size I guessed. Who wants more freely can take on a larger size.
Very nice thanks
175cm, 70kg, but slightly smaller XL size. But I'm trying to wear it. The dark gray color is a steamed Kaki. It is not as voluminous as the detailed page, waterproof zipper is good, and the neck is very soft. It's okay for just wearing.
Really really good, warm and nice fit, your/my size M buy XL perfect fit!
Clothes for warm and too glittered. Dimensions also fit four. Thank you.
good.............................
Quality price is very good, it doesn't have as much pen filling as seen in the photo but for that price.
Sewn well, but not for winter, up to 3 maximum ..
My 185/95 size 4XL. put on and went, a successful purchase for the new year.
Ordered xxl and was still a little small
On height 183, weight 90, took size 3XL
Guys, you are just super!!!!!!! Size in size, clearly in line. At its 178 look and 90 kg took 4 X L. Warm, with fluff, super simple, very happy, I will take from this store. It came to mtati day after day. In Tomsk, such with fluff from 8.000, and this is on the stock
Ordered another 25.09 in three months and did not come. Opened a dispute and won. It's a pity that I spent so much time and nerves that I do not want to order more from this store
good
The jacket is excellent. Quality is excellent. Size XXXL well sat on height 185.
Nice
Height 175, weight 80 kg. I liked the jacket. The zippers are working. It is impossible to say something more specific in August. And the store himself contacted and specified the parameters before sending.
Height 182 weight 100. I sat straight on the T-shirt, I think it will be harder to pull on the jacket. And the sleeves are straight back to back. I do not know how some of my complexes wrote that they were smaller than the norms. The heat is not ice. Demi-season. No down jacket. But for this money for the dog to walk norms. Torn-not sorry
Same q the very nice photo
It's very good. The truth for the price expected me something else worse. But it's luxury. Perfect size and very warm. I measure 1,79cm weight 82kg xxl.