SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice product , but order one size bigger
Hammasi Zor tavarim 22 Kunda Keldi sizelary exact Tushti
Good quality and good store recommended
The jacket is cool, the hood is large, I recommend the store. Came in time
A good sweatshirt, already two.
The fabric is pleasant, the quality is good. Delivery to Moscow 25 days. Let's see what happens after washing. Ordered 2 different colors. Seller is good!
Fantastic! It came before the time and came perfectly, just good things to say about it :)
Very comfortable, maybe a litttle light, suitable for autumn. For winter depends on which country inhabited.
In size all norms
The goods are really cool.!!! The sweatshirt fully corresponds to the description and the same size. The sweatshirt is warm, made very high quality and neat. The store sent the goods immediately the day after I ordered from it. with the seller did not connect, the sweatshirt is all along the way. The product is very soft and gentle, both on the body and to the touch. Weaving and seller recommend!!!✌✌✌
Nice sweater, but thinner than you can buy at a more expensive price.
Doesn't match the size
cheap materiaal, but looks ok
Fabric is shit, but you can wear
I already have several different colors and it's very good for the price. Thanks
Have 1,90 and am slim XXL was good
good
Great product, nothing to complain all right!
For its price-772 rubles. At the time of purchase, it's just a class. Synthetics, but very pleasant to the body, a smooth texture, started on the slanting of bugs, as I already had, the T-shirt under it will not spoil. Size XL is suitable for our 52 - 56, that's even so, due to the style, it will be good. Got in Pyaterochka near the house, in short-
Material is pretty. Rolls Fast
Delivery was delayed for more than a month.
Nice the color as the picture, good fabric, good product in general.
Height 187 weight 105 kg approached freely
The small size
Fits well, I’m 6’2 and 100kg