We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
He canceled the dispute the shipment was sent to the wrong address and I got to go to the transport company take out of my time to do administrative procedures to get the article delivered to me, They must pay more attention when they are shipments to Latin America of the addresses supplied in the aliExpress and do not change or modify it also look at the quality of the paper in which the tracking guide is printed so that it is in transport it is not deleted or damaged. I cannot well rate the question as to whether the store sent the product fast, I don't think it's appropriate for me.
It's okay. A little small, but ordered with a margin, so it will go.
Stunning quality. I have to say, I canceled the order first. But good thing they sent it to me anyway. The quality is impressive and very comfortable. Warm for the cold, it goes like ring to the finger, I ordered the perfect size for me. I recommend 100x100 this jacket. And thanks to the buyer for sending it anyway.
Jacket warm pleasant to the touch well sewn to my height 175 and weight 130 10XL a bit large but not critical size table true jacket really big purchase was satisfied with the store Thank you very much success and prosperity
Quality goods and fast
Quickly and efficiently and goods OK.. RECOMMEND
The order came in 24 days. The jacket came in size. I have 150 kg 197 cm
The order came, the parcel was tracked, the product corresponds to the description.
I arrive in estimated time, I followed the directions of the measures pedi 10x I was little big an 8x would have been right
Everything came up, the quality is good. thank you very much.
Very quick delivery, came in less that 10 days. perfectly matchs the description. a bit bigger but still loooks good in a different way
Seller gived me refund money.
I normally wear a 2XL or 3XL.(depending on brand) in the US, so I was a little wary of ordering something listed as such a large size, but it fits perfectly. Unlike most jackets, has the fuzzy lining throughout the whole body, not just the torso. It is heavy a quite warm. 10/10 do recommend.
With an increase of 188 and a weight of 125 kg, the size 9xl
Delivery fast jacket liked approached well thanks
Delivery 20 days to mogilev. all in size. warm and pleasant to the body. it was possible to take 8xl but did not risk. 2 cons: there is no lace in the hood and a low throat-everything decided to install a rivet under the lace and 2 rivets on the throat. i advise you to take!!! store respect!!!
The goods are quality, the packaging is good, the shipment came very quickly, the store is good! I recommend, you will not regret.
Size and style is good. The jacket is cozy. And the fur in the photo is better. In fact, thin and not fluffy for the house will go. Sewn is not very neat. And the fabric of the top is pure synthetics. Elastic bands are thin and quickly stretched. The sleeves are good, long, and made of better fabric than the front and back of the jacket. For rest and at home normally. How much will i do not know.