SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As described
Meets the mentioned specifications, excellent.
Bomb backpack. Everything is neatly plastered and many pockets. Sold handsome))
The backpack has very good finishes and the material looks resistant. I loved the section for the laptop as it would not move along the way and has medium protection. The closures look good quality. It's not bulky. Very good option for university. I will buy a backpack again from this store only now to travel. Very good quality/price ratio.
The backpack is great. The old one was about 5 years old!. Took the same but with a charging point. The old one would still go away for a year, but the handle was wiped. See photo. Delivery 2 weeks T. Took from China.
I have now used the backpack for several weeks and am really enthusiastic about the quality
Great quality bag. Can buy that the product and brand are good. Very satisfied.
The backpack is great. Decided to update. Exactly with the same 4 years left. Delivery in Moscow two days lightning!
Delivered in 3 days. The quality is super! The material is dense. All as described. Lock as a gift. Recommend
The backpack is very beautiful! Looks very good, the fabric is thick, the zippers are easy. Roomy. Delivery four days in St. Petersburg.
The product is very good and of high quality, only 4 days have passed since the purchase and receipt of it at the point of issue, he went from the Russian government to the yanao, the store is a great person with such people nice to deal with.
Yakiste Garna. Glory to Ukraine! Glory to the heroes!
Price quality is excellent. Advise
Acquired a model with a lock, because It is more spacious (you can increase the volume). Took it for travel. Made with high quality, did not reveal marriage, does not smell. Delivery is very fast, packed perfectly. A small minus that the lightning dog does not completely hide on a secret pocket in the lumbar region, which attracts attention. But it's a small thing. I recommend for purchase.
I like the backpack. The main thing is not to disappoint later. With a lock I didn't figure out how to change the code (I bought it for 3250 somewhere
Thank you very much great backpack received in 10 days
The backpack is super. I like it, delivery instead of 3, 10 days. There are no questions to the store. Put a lock as a gift
The backpack is fire, this is the second of your company, the first time I bought it when I entered the technical school, now the second to the institute, very durable, the first thing, only a little handle I was loose, but I have been in use for 7 years, after my studies I also came in handy for work, dear store, health to you well-being and success in business, thank you for the free Delivery
Second brand backpack, the first one lasted 5 years and still works well, you can buy it!
It looks like a very high quality backpack, compact, but at the same time large capacity
Not very wide, the material is dense, I think the pockets are enough. Spiky with thick spacers, the webbing is thick, soft.
Great backpack! Unexpectedly roomy, with the possibility of additional volume increase. It is convenient, well-made, has a headphone hole and a USB Port brought out. Also have a pull-out key band in your pocket with a quick-release carabiner. On the main compartment there is an impressive zipper, if it opens a combination racock lock, then only with its teeth. It is convenient to operate, the webbing is not tight. Very satisfied! Thank you!
Counted 9 zippered pockets. Does not press tightly against the back.
Thank you. I take the second one.
Cool backpack. Worth every penny. Material, tailoring-everything is fine! The delivery is fast and neat. I recommend the backpack and the store.