SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good backpack. The lock was also put
Came very fast, nice, large, recommend it.
He, Chick, how huge! Took a 15-year-old child to school... Let's see...
Like the backpack very much
A good backpack for your money. Many pockets and 2 more hidden on the back. They even gave a lock as a gift. I recommend the store delivered to St. Petersburg in 4 days.
Excellent quality
The backpack is well-buit, has a lot of pockets, and is pretty comfortable. Honestly, there's no bad sides of the backpack. Overall, it's worth its price, and the lifetime warranty is sure a nice bonus.
Tagernay is always good. Especially if you catch a moment at a discount. 2400 this is a great price. Lock included.
Looks solid. There are internal pockets of varying degrees of usefulness. If you fill it to the eyeballs, it will probably take shape, now it is flat. Large compartment is closed by double zipper. For my tasks they are big, but here they are to blame, you need to look at the description more carefully. Included a mounted code lock.
Delivery is fast 12 days. The quality is excellent, very roomy. Convenient with the power bank. Many pockets and compartments and one large compartment. Soft webbing and lock gun.
The backpack is very high quality sewn. Replaced the old titernu, which served for 5 years. You can still use it, but the appearance is shabby. The new model has undergone changes in design, but the main necessary pockets remain. Of the minuses, I want to note that the laptop pocket in the back has become smaller and not so convenient to take out and fold the laptop. But my 15,6 still fit there. Also the side pockets are too small, in the past there were high with zippers and still nets on an elastic band on both sides, where a bottle of water and a bottle with an antiseptic on the other side threw. Let's see how long this one will last. But in any case, given the price is a good buy. Went to the sale with a store's coupon for only 2579 rubles. And free delivery to the point of issue. 19 September ordered, 23 received. The firm of prosperity and big sales!
Good, solid backpack. There was a previous model also from titernu, here it was updated with a new model. A bunch of compartments, a passport pocket on the back of a backpack. When the back backpack is very ergonomic and comfortable. There are no complaints in this regard. When buying, it was not without a surprise, at first they sent another model, but they replaced it for free and delivered what was needed initially, there was a delivery from the Russian Federation, so now everything is fine. In general, I recommend.
Backpack as described. This is the second backpack of this brand. Before that ordered, about 3-4 years ago, but smaller in size with USB and double zipper. Only now one of the layers began to close every other time. And this is in daily use. I recommend it, the quality is excellent.
Good, quality backpack. Pockets could be added to the webbing.
Good quality. I recommend it.
I liked the backpack, roomy. It looks like not like a funny thing. The threads do not stick out, the lines are smooth, the ties are small (frequent). Packed soundly, you can see they tried. Delivery only 6 days
The backpack is good, solid. About the laptop-working HP ProBook 15,6 "with a DVD-rw drive gets very tight, i.e. Separate for laptops is designed for thin models. I take it in this store for the second time, the packaging sucks, the bag and the bag were damaged at the Post Office, the backpack remained intact.
The backpack is good. But the store did not put the anti-theft lock!! The child asked, but he is not in the backpack!!!
Absolutely chic backpack. Separate compartment for laptop is very safe. Made of quality material. The only thing that usually the back side pocket is made of RFID fabric and here from the usual everything else is super five points
Excellent Backpack, fast delivery. Big Size, just like in the description. I recomend it to all
One of my best purchases. The backpack is hard enough, that's how it should be. Laptop 14." Very comfortable to wear.
It is clear that it was made efficiently. Roomy and many pockets. Great backpack.
Backpack cool webbing excellent adjustable quickly. There are a lot of pockets. I have had a lot of super smaller when the material is unusual and the thick zipper is good.
Very cool backpack. Turned out to be bigger than I thought. Good quality.
As described