SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
lovely
Clearly in size, suede is good
Fits perfect. I use size 44 in EU. Good quality also!
Ordered on june 26, in the dnr came on august 10. Packed in a normal black package. Appearance is externally neat. The color is pleasant. Glued well, the sole is thick enough, the feet are soft. As in winter it will not know, i hope moisture is persistent and you can walk in the ice.
Quality beyond imagination!
26 days in novokuznetsk
Here to buy for the second time, the goods are more beautiful than expected, a good store.
Everything is super. Worried about the size, but everything came up. The size fully corresponds to the size table. I recommend.
Everything is fine!
Product OK. Thank. Zeman
Rosemir pidiyshov. It's decent for your reception.
it's a bit tight but it's absolutely okay
I liked it very much, Comfortable. look nice. Very satisfied!) waited for a short time. thanks to the store!)
Malomerki, with my 41, ordered 42. And then in the butt with a thin toe
Track is not tracked, quality is weak
Super
Everything is fine, for its price 5. store thanks, sent and came quickly.
Soft, quality-for the season maybe two, the size of ok came well for a thousand and well ......
Thank you! I wish you success in business!
I take the second .. teenager grows quickly .. delivery is very fast
Normal tops for a couple of seasons enough store sociable order from him the second time definitely recommend
Excellent shoes earplugs not for the first time enough for the whole winter with prosperity
I wanted to order one such (cheap), and the second "balances" for four oblique. Now i order the second, different color, from this merchant. "Balances"-go to the forest! One ponty and the price, like "tear". Here all the technology is the same. Seller-honors! "balances"-kick. P.s.-the post of russia delight! Opened the package, measured, put it back. Did not fit? Thank you so! Well, the cheap work!
Sneakers sent with a marriage, some money returned.
Shoes are sewn qualitatively. All lines are even.