We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (21) | |
4 Star (0) | |
3 Star (1) | |
2 Star (0) | |
1 Star (0) |
A chic briefcase, to whom i will not show, they say that they will buy the same, a laptop on 17' vlasit as to their home, a lot of space
Great bag
holy shit I was impressed! I ordered on September 17th and got it on September 19th... super fast shipping! never would I imagine.... product as described.
Delivery a little more than a month. The parcel was tracked all the way. Backpack liked, does not smell, large. Fully corresponds to the description. Hope will be good and during operation. The store is well done.
Very large travel backpack Hope the quality will be the same as other models
Excellent! product matches with the description and recieved within 3 weeks.
Quality. But i thought he 'd be wireframe and he's soft. In general, very good.
The goods were delivered very quickly. Quality is excellent
Received unopened and untested. I'll leave valuation in a few days
great material and great item
The bag is very comfortable son like it is our second bag, the first one bought a very large
Very nice bag very large with many storage
The best functional backpack i 've seen. Qualitatively done, everything is well stitched, "dogs" with zippers go well, the material is very high quality. Ideal for travel-it is laid out as a suitcase and has a fastened mesh. I took a version of 15 inches-quite roomy. Ideal ratio of capacity and size. In the kit there are two not less functional small bags on velcro for fastening-with pockets with zippers and in the form of nets. One of the bags with thermal insulation! Very convenient-you can put a chocolate with you in hot weather. In addition, handbags made of "dense" material. There is a thermal insulation pocket for the bottle-the volume of 0,5 is included quietly! Pockets behind the back and on the backpack outside are quite deep. A separate plus is a strap for glasses on one of the straps. Hung them and held the backpack at different angles-hung well and did not fall. In the glasses compartment on the case of the backpack entirely includes a case. Inside in the pockets on the sides you can place an umbrella or bottle/circle
Nice bags
The product corresponds to the description of the store. Backpack is happy. It took three weeks to track the entire period.
very happy, bigger than i thought
Bag is as shown in the figures. Straps make feel light weight. Came in 20 days to India.
Order come 28.09.2019. Fully corresponds to the description. Well packed. Quality and tailoring is excellent. Very roomy. Backpack really liked. Thanks to the store, i recommend!
Cool backpack. Delivery a little more than a month. The store understands customs restrictions in rb and goes to meet the buyer
It's amazing the backpack. A luxury.
Excellent backpack, I take it for the second time, as I see no alternative to it.
Continued