We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 7-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It took almost two months to deliver it, but I'm happy with this order. Quality is good, nice design.
If you have 15 laptop General elegant, I and 17 shku заталкал not only in special compartment for laptop and a compartment, компакный, clean when the laptop and a folder with documents, but not more
The sac a dos fit conveniently has all my expectations, thank you for the product quality. I recommend
Just as in the description
More small than I thought But is ideal
look great good material fast shipment no so big
Live in Brasília, bought enjoyed the backpack, product quality, true the advertisement, worth the shame, backpack compact, but the measurement you will putting things she expands without being giant too, very good, recommend!
Backpack cool! Easy To Use, high quality!
Excellent backpack, very high quality, big and light! My Husband was satisfied. Shipping to door courier, custom-made Friday, and received his early Tuesday. Recommend and store and goods!!!
I was ecstatic!!! Firstly very fast shipping 8 days in Rostov-oblast.Prodavets Thanks to the store. Second quality is super. Backpack perfect in all. Fabric, accessories, sewing, perfect quality. By The Way fabric water repellent. Recommend this seller and goods.
Packed well. Quality's price. There are no threads or joints shvof. The material is the same as the description. Cord for powerbank' and also present and working properly. Really think will have to buy plug for USB port as protection from rain, it does not have. But the description about the blank no word so nothing to complain about. Goods went 30-32 days to, Aktobe. Generally not deceived is fully consistent with the description. AND even slightly exceeded my expectations (I about packaging and quality sewing)
Well stitched backpack. Ordering from Russia sent by express mail, came in 5 days.
Moskvu with warehouse in Russia for 5 days, normally packed, quality at the moment no questions.
I fully satisfied by the product that is very good quality
delivery time was longer than expected, but the bag is really nice, good looking and of good quality. I honestly thought it would be a bit more spacious than it is, but it is just fine.
Good product. Does the job.
Good backpack. Perfect for the days to days.
Backpack is very nice roomy came fast straight home thank you