SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great looking backpack great for work and travel. Very nice leather and build.
I purchased this for my husband and he absolutely loves it. Its very stylish and sophisticated and can hold A LOT! Amazing value!
Love this pack! Super clean and stylish, very elegant backpack.
As in the picture. light, beautiful, neat. you can take. The son is happy.
The quality of the product is awesome
Sale-5 +!!! Design, materials, sewing-everything is at a high level. Protected department for laptop, many external and internal pockets (incl. On the snakes and hidden), the presence of built-in charging, various carrying options. As a present-Universal USB cable. I recommend the store and the backpack.
good quality product , not yet used in daily but it's completely up to my expectations.
Really satisfied! High quality bag!!!
I was taxado
Looks great and it has a good space for computer and many other stuff. It comes with USB cable and three adaptors: for iPhone, C-usb and mini USB. Recomendet
Fast delivery, from the Russian Federation. Quality at altitude, shape holds. For business trips is an excellent option. Thank you for the present.
All good, nice and item of superb quality + extra USB cable delivered, fast shipment, always again!
The bag gives you a neat and stylish look. It’s very durable especially if you travel on the trains or planes. This was a good buy and I recommend it!
excelente calidad muy linda
Corresponds to the description, the quality is excellent, I advise
The backpack is amazing! Voluminous, shape holds, looks like expensive. Definitely recommend!
All as in the description, excellent quality, delivery to the door, the store recommend, for charging cable to phone thank you
As described
The product as description but their fault is delayed in delivery
Very good quality. Recommend
Very nice backpack and with high quality materials. It's very well finished and the compartments are large and spacious
Arrived in two weeks. well packed. A great quality of the product. Reccomended
Perfect
Overall, beautiful and appears well made ! Highly recommend !
The backpack keeps the shape well. I came to Moscow very quickly.