SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived in two weeks. well packed. A great quality of the product. Reccomended
Perfect
Overall, beautiful and appears well made ! Highly recommend !
The backpack keeps the shape well. I came to Moscow very quickly.
Excellent backpack, quality at altitude, you can take
It's a nice backpack with large space. I can put lots of my stuff in it easily because the zipper allows me to make a large opening.There is no feeling of lacking enough space. All in all, I‘m happy with that.
It is a gift for my husband,he is so happy with this bag, the quality and design are great. We are so happy with it.
Love this backpack. I've received a lot positive remarks on the style and in airports, I have often been asked where I purchased it.
Definitely worth purchasing! It is spacious and packaged neatly.
First of all I have to say, I am really impress with the quality of the material. The best thing I love about this bag is the pocket in the very back of the bag. I can put important personal documents or devices in there to keep them safe. There is a strap that sets over the bag so
Perfect and slim for school. Expands nicely for travel. I've used it for over a year and still very durable and looks like as new.
Husband in wild ecstasy, divine, I recommend
Excellent backpack, super quality.
Great backpack! Ordered from Russia. Delivery to Nizhny Novgorod 5 days. Packed well, do not remember. Nice looking. Executed qualitatively. All locks work. Very roomy. It looks big, but it looks compact and solid on the back. I 've been wearing it for 3 weeks, I'm very pleased. Photo later
Excellent quality and fast shipping.
Cool backpack! I like everything. Well packed. Fast delivery and as a gift Universal USB wire. Thank you!
Everything is fine, quickly! Even the straps are sewn reinforced! Gift cable thank you very much!
Amazing backpack. Looks really better than in the photo, especially the lining (she confused me on the photo) everything is thought out, locks/zippers are all of excellent quality. The only blue and orange tails with a zipper are not leather, but silicone. Will wait under the Christmas tree of the husband) delivery 3 days to Moscow by courier to the apartment. So you will have time to please your relatives for the new year.
The order came in a month and a half. The goods are quality, as a gift, the store gave a universal charging cord, which was very convenient. To say that this premium backpack is not possible-the quality of materials is average. Normal good backpack. On operation until I tried, took for business trips
Рюкзак покупала на день рождения парню, очень понравился,сделан очень хорошо качественно.Продавец в подарок положил зарядку и картхолдер.За подарки отдельное спасибо.
The backpack is as always excellent, I take the fourth and no one has ruined in the last year and a half. I recommend to everyone
Cleuss, with a portfolio put a charging cord with 3 nozzles. Sent fast.
Good quality product my hubby really happy with his bag . Tq store
제품은 만족합니다. 배송은 중국 출발이후 추적이 업데이트가 안되어 언제 도착할지 가늠이 잘 안됩니다.
Good quality! Corresponds to the description. Sent everything quickly. Delivery really was 30 days.