SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel was minimally damaged when it arrived. Shipping took about 5 weeks to Iceland. The charger works very well, charges fast and easily. The phone stays stable on the charger and it keeps charging even if u move it a little or dont hit exactly on the right area. When starting to charge it lets u know if ur phone is charging, isnt compatible or not charging by turning on, blinking or turning off the light that while its charging it pulses a beautiful blue. Cool and simple programing. My only fault with this item is that the blue light can be abit too bright in a dark bedroom at night. The extra cable is well worth buying since it looks nice with the charger.
Good product
Excellent, works perfectly and loads very well.
Заряжает aphone 12 pro max, правда только через тонкий чехол!
Miy good product!
looks good as seen on add thanks
Fastest delivery!!! Ordered 09.04, the courier brought to the House 13.04. Works fine, iPhone X charges without problems. Definitely recommend to buy!
IPhone charges, no complaints. But this is no fast charge. For half an hour I charged 8% just. What 15 W? Haha. Summary: Shit, not worth your money, if you wanted fast wireless charging for iPhone
The product arrived before the date, all very fast and professional. The pity is that it's not worth my Samsung 50 mobile and I'm going to give it to a friend that if it's useful to his mobile.
Bien
Description corresponds, works without complaints.
Working well with galaxy note 10. Slim size.
The parcel came quickly courier to the door all with a view normally check I can not check OnTen on the phone has not yet come. I recommend the producer.
Ccame with in the expected time , really good , i have tested many brands , samsung s20 , mi mix s2 , wireless headphones gt5 , all were charei with out any issues . i haven't tested the speed to be honest i will give an extra feed back on that
1500 Ma shows accubattery when charging from a 9 volt cuiccharge (without charging this prog at the same time showing-500 Ma).
Delivery to Yekaterinburg is faster than the declared numbers. Convenient marking on the back side on charging options depending on the power supply
Very pleasantly surprised with the good quality. It lights up, can charge through a protective case and even charges my airpods. Additionally, has cool light that blinks as something charges.
It's okay. It does what it says.
It’s ok
5 дней со склада РФ в Барнаул. отлично. Работает, качественная штука, красивая..
It's okay. Charges.
Charges, but very slowly. 15 watts as that for wireless probably not enough.
Great works great, looks very good, meets expectations
Everything seems to work well thank you!
Siyomi does not charge