SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good
Delivered very quickly. Everything glows and everything switches. store Thank you! keyboard backlight switches FN + SL, and mouse side keys and button on top.
доставили быстро, все работает, упаковала хорошо, ребенок доволен. Три цвета, можно менять. С продавцом не общалась.
Пришло за 3 дня, все идеально работает... Светится красиво. Лёгкая. Товар понравился)
very good and fast
The mouse is too light and there is no control unbit that goes with the keyboard
Прислали быстро, муж доволен!
Fast delivery, excellent keyboard!
Клавиатура и мышка красивые, удобные, хорошо видны значения клавиш, всё работает - соответствует описанию !Очень быстро доставили на дом !
It came, it connected, it works. I'm going to say no more.
Доставка супер быстрая. Качество за эти деньги супер. Аналогов по цене у нас нет. Ребенок доволен.
Отличная клавиатура за свои деньги. Продавца и товар рекомендую! В Краснодар доехала за 4 дня. заказывал русскую версию,с доставкой из России. Берите,не пожалеете! фото не стал делать,т к тут куча их!
The keyboard came a week after the order. Colors on the mouse change themselves. On the keyboard you can change yourself. Still invested spare bukovki on the clave, if eventually the family will be erased. In short, everything is super! Purchase is happy!
Отправлено экспресс доставка до квартиры за 5 дней. клавиатура и мышь супер.
Прикольная. Кое как разобрался с управлением подсветки клавы. Мышка, как по мне удобная - для большой руки. На работе стоит её клон с DNS за 500руб, но там можно убирать подсветку тройным нажатием cpi. На этой нет. Из минусов - клава пришла с зажатой клавишей "+" - подцепил - отошла, но при нажатии бывает опять западает - неприятно.....
клавиатура ри мышка рабояте ,пришло всё целое продовца советую
⭐⭐⭐⭐⭐Пришла за 10 дней в Краснодарский край,г.Абинск. Привез курьер. Всё хорошо, работает, светится. Вот только отклеяна наклейка была где индикаторы. Думаю не страшно. В целом все довольны. Спасибо продавцу!!! Даже не ожидали такой быстрой скорости отправки и доставки. Это достойно уважения!
Доставка очень быстрая, где-то 4 дня до Казани. Курьер привёз до двери, покупкой очень довольна. Всё работает, клавиши очень приятные, без клацанья, я рада.
за такую цену отлично
получил, все отлично , берите , не пожалеете
Sehr gute Ware was ich bis jetzt sagen kann auch sehr gut die schnelle Lieferung da kann sich Wish und Joom ein Beispiel dran nehmen Abs. Frank Vetter Bremen
пока все хорошо
за свою цену
Всё супер пришло быстро, буквально за 1,5 недели. Доставка курьером бесплатно.
Сыну очень нрвится.