We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (55) | |
4 Star (1) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
Ordered a backpack on November 11, received December 10! It matches the description. I really liked it. I love backpacks. It is roomy and convenient. Made perfectly! Bravo manufacturers! As a gift put a scarf. Thank you! Very nice!))) the parcel was tracked!
If it is spacious and leather I recommend it
The backpack is wonderful. Very roomy, light, natural leather. Recommend. For 5 ++++
The backpack fully corresponds to the description, the quality is excellent, the purchase is satisfied
Great backpack quality is drop off. This is my second backpack I wore for six years and would still wear but the lock broke. decided to order a new one and did not regret a very beautiful color. The lining of the bag has become a better more durable material. Thank you prosperity to your store.
Backpack just delight!!!! Just awesome!!! Thank you to the store for putting with the beige lining. Good luck to the store and prosperity!!!
To Kazakhstan went 2 months. But waiting was worth it. Perfect and practical backpack
I liked the backpack. Delivery 3 weeks. Looks like skin. The store asked to pack with an air bubble inside (having read reviews about the pomped backpack) I was assured: that of course we will pack extra, do not worry! But! There was a flat package, nothing else was done. I was lucky, the backpack did not crumble much. To the quality of the backpack there are no complaints, sewn well, without complaints. To buy recommend
Excellent backpack and store! I join all delighted reviews, delivery from the Russian Federation several days by Courier)
Its WOW WOW WOW. If i can, i give 10 stars. Bag is Very cool, very high quality, leather is very cool. I want more Zency bags :) I have three, other colors and models- all is cool!!! Recomended!!!
Excellent backpack, natural leather. Zippers are metal. Inside fabric, all neat, many pockets,
I did not communicate with the store. The backpack is really roomy, but not so beautiful trapezoidal. In reality, more reminded me of a backpack of high school girls or students. Also on the photo I did not understand immediately that prottopan white threads, perhaps, did not look closely. The accessories are yellow, it's cheap. Inside there are two small pockets for small things without a lock and one slightly more with a lock. The skin is not the skin I do not understand, the patch was attached. In general, carefully look at the photo and read the description✌
For this money is excellent :)
Cool backpack. Really leather. A little bit already at the top, so only a small laptop to fit or tablet.
I liked it.
Ordered on November 11. It's 22. Fast. The size is roomy and not bulky. Looks like leather. Packed very well. As a gift, the store sent a handkerchief. Not heavy but not easy. In general, I'm happy
I join all the delighted reviews about the quality and appearance of the backpack. But the delivery was long. 4 days before closing the order, finally delivered. But The Courier is home. Thank you, I will order more in this store
Супер быстрая доставка по рф, до Москвы за 1.5 дня (доставка в субботу). К качеству тоже претензий нет, все супер.
Nice backpack!
Very beautiful quality backpack. Fast shipping. Packed well. Roomy and comfortable.
Quality backpack! Does not smell, sewn well. I really thought it would be more. Came in two weeks. Seller respect
Very nice/Thanks for the gift
Cool backpack/leather. Shipping молниеносная. Thanks store
Great! Very qualitatively sewn, the accessories are beautiful, the zippers look reliable, not flimsy. The color is radically black with beige stitching. The skin keeps the shape-soft, but dense. Surprisingly roomy, although it does not look bulky. Ideal for flights. It quietly includes a bag of sneakers, fitness shape and water bottle-besides all the wallet type you need, combs etc, and, at the same time, it does not inflate, nothing bulges. In general, I'm very pleased. I ordered delivery from Moscow-to Chelyabinsk 6 days, brought by a courier. Thank you store! The store is excellent, I'll take another backpack for the summer. Recommend!
The backpack is excellent, the skin, all the locks work, very roomy, the order was tracked, came in 2 weeks