SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
An awesome backpack, my tablet Samsung Lite S6 with the cover gets the tulle into the tulle, that would still be the straps well 10 cm larger and blue would be the height of perfection.
The backpack is just gorgeous. the store packed it so well and put a gift. very nice. and thank him very much!!!
Sent by Sberbank. I did not even know about the fact that in the savings now, too, they deliver the goods. The store claimed that the mail came. Tortured the girls in the mail to look for a parcel. And in fact it was necessary to go to Sberbank. In short, I suffered while the parcel was returned to the city.
Very soft, comfortable
I haven't used it yet but it looks good
SUPER!!!!
The goods are excellent. Quickly delivered. I like it very much.
Рукзак просто СУПЕР!!!!!!
Give me the firm. The trail is the refusal of porchkata, steam mi byach entry from the sale. Thanks! Wonderful Ste!
Bag is Steiny but it is a beautiful inside and out material it’s very soft I like it show many pockets good to have it thank you
Заказ пришёл за 12 дней до МО. Отличный рюкзак, мягкий но не тонкий. Швы равные, молнии работают мягко. Есть небольшой запах, но я думаю быстро выветриться. Рекомендую к покупке
Very, very, very satisfied with this purchase! A charming backpack is small, roomy, so summer and cute! Thank the masters who sew them, and the store for the speed of delivery (only 2 weeks to Moscow) and the accuracy of the description. All health.
Soft, comfortable, many pockets.
Backpack really liked, this and wanted a small, but roomy, a bottle of water-will fit and all the female trivia! No smell! I recommend the store, thank him!
It came, and that is good, I will not leave a review for operation, I ordered it in another area.
Very nice and comfortable, I recommend it all, I love it in fact I have bought several colors
Pretty backpack, compact.
The bag is very satisfied. eco-skin is tender, soft. thank you.
Excellent quality, I thought it would be a little more, but roomy. Advise. Thank you for the present.
Simplemente hermosa!!! Viene un poco pequeña pero aún así funcional, muchas gracias por mis regalitos
Awesome backpack. Very happy. Thank you
Great backpack! First I ordered myself, then my daughter. Very convenient, roomy, although small)) thanks to the store for the fast delivery!.
Super fast delivery, ordered 23.05 came to the Mail 05.06. Came even faster than my parcels ordered in the section plus .. the quality of the backpack is super. And rubber as a gift, which is very nice
Excellent not a big backpack.
Не смотря на то что я совсем не девочка -подросток, рюкзаком я очень довольна. Он чисто белого цвета, сделан из мягкой не совсем кожи, но качество отличное. Продавец отправил товар быстро. С продавцом не общалась. Я получила посылку примерно через три недели. Спасибо большое продавцу !!!