We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product as described by the store. Fast Delivery. very satisfied. Thank you!
Slightly too small but for the rest be fine
Quality not excellent, but for the price excellent
Jacket consistent description only material instead of white is dirty white color spadający in gray light
Good windbreaker, worth it.
The quality is super, it was necessary to take on size more, thanks for the gift.
Very beautiful, light and good Hit… To buying another already
The windbreaker is cute, but through the white fabric the black lining shines through. On the bust 104 is not enough. But i took myself, and the windbreaker is male and accordingly sewn according to the male licala.
Everything is fine, but did not guess with the size.
The product is great, the quality is the one showing the photos. Colors respect those in the photo. In my case i asked for a size m and it fits boy/very fair i will buy one size more
Good product pitishly is very small the carving i ordered 2 bigger than normal and it comes very accurate too delicate material
Windbreaker is good, inside without mesh. Approached the size 50.
The Jacket feels like a Plastick Bag to nothing for cold days.
I arrive in 15 days, very fast, the quality is low but ok for the price