SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
【360° ROTATABLE MOP HEAD WITH NO DEAD ANGLE CLEANING】: Our microfiber mop is with 360° swivel joint flexible mop head, two-way automatic rebound, provides more convenient washing and drying way, can deeply clean any angles of sofa, bed, narrow gap and corner without stains, do not need to move furniture. Make floors mopping and cleaning easier.
【QUALITY 6 REUSABLE PADS&EXTENDED HANDLE】: This floor cleaning system includes 6 reusable&washable microfiber mop refills, which absorb water quickly, remove dust, hair and oil stain easily. With adjustable stainless steel handle, can extend to 130cm( avoiding your back pain. Easy to clean the corners you want in home, durable and long life quality hardwood floor cleaner mop.
【WIDE APPLICATION】: The hardwood floor mop can pick up dirt, dust, hair & grime on all hard floor surfaces, like laminate floors, hardwood floors, vinyl floors, tile floors, even ceilings and glass windows, help you get a shiny, safe and fresh look to your home, kitchen or other hard surfaced floors.
【EASY TO INSTALL AND SPACE SAVING】: The Mops for floor cleaning system can be easily stored in the corner of your house, small volumn. Easy to install and organize, you can put wherever you want, will save much space. Make your life better.
It is perfect, the only thing that one of the sticks does not fit and is even lower.
Great little helper in household. Came quickly. easy to assemble.
Very fast, well done!!!
The bucket has reduced dimensions for the water required for cleaning, although its height is described. Taking that away the delivery was extremely fast.
Super device!!! Delivery in 3 days by courier. Highly recommend
ok
The mop is super, juge is spoiled. The little vidertse is compact, it can bear it with a hand. The mop itself is light, the hands are not cool, but good. Have long been attached to the end of the mop and the love of the ball. I recommend it. Hour mittya pidlogi away!!
as promise. quick delivery.
The product arrived before time and in excellent condition... Oh, thank you.
Will go for home
I'm happy with the mop! Quickly and conveniently wash floors
A great helper in cleaning. But very short handle-even for my height 150. Dear Seller, please note.
Does anyone know if they sell the stick alone, to lengthen the mop? Or if there are other sticks with that hooking system.
A great mop, I take a second from the store (I bought a second for an elderly neighbor, she is delighted!). Its main Plus is in ease of use and in excellent cleanliness after: I have never had such ideal sexes. Apartment in 45 squares I wash in ten minutes! So you use it more often, but at home it is always clean) no martyrs with push-ups and other things. And the sizes are good. Someone complains about a small bucket, but the fact is that it is much easier to lift it. Take it, you will not regret it!
The product never arrived :(. But the money was returned
The price is cheap and the goods are so good.
Fast delivery on the other hand you have to ride either even a little light for my taste to have over time
Mop and bucket cleaning kit received quickly. Quality is good only water does not quite squeeze it well minus in this set
Good
Miracle Mop!!! Delivery in 3 days!
Very good product! Exactly what I needed
Look great! Invited בשבת והיום third already arrived! Well packed. Really easy to assemble. Hope it's Bickel on life with השטיפות home
The goods arrived in Ufa in 5-6 days at the point of issue, the same as the picture. really thought that the size would be larger, but not critical. Packed in poupyrka, box and bag. All whole. The quality corresponds to the price. not delight, but also quite good. In the set of 4 rags and 4 plugs for the bucket. I took myself and 2 pcs. For gifts. In principle, I am satisfied with the purchase
Great product, great price, thanks to store. Highly recommend to everyone
I received the order, everything is OK. My wife said a little bucket. I will add feedback as I use. sent quickly. Seller recommend