SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the backpack very much, very high quality. Delivery is unrealistically fast. I liked everything, but one nuance. Kamon, micro yusb, this is the last century. Now Type C rules, it would be possible to put and it. For the future, everyone will be useful. Even the iPhone is now a Type C wire on the other end. It's a little insulting, but it's not. I do not use it myself anyway, but the eye does not please
Real leather backpack! The most it is for hand luggage on the plane. Everything is thought out for small things. The present from the store is a cable for charging iPhone and Android smartphones. Delivery by courier in Moscow 2 days! The cost is less than 7 000 rubles.
Corresponds to the description. Delivered in 10 days.
To Belgorod region in 9 days. In the photo it is not clear how good it is. And when you take it in your hands, you know that this is a quality thing
The backpack is excellent, not bulky, very roomy, looks elegant. About the naturalness of the skin is not sure, but high. I did not want a drop about buying. Delivery is less than a week, packed neatly. Thank you
The product is perfect with a very hight quality. However, I had a problems with the store because I paid extra money to receive it earlier, but it tooks two months to receive the product. I don't recommended to pay extra money to receive it earlier, it's not work well. I recommend to select a regular shipping it's more accurate.
Fast shipment, the product is outstanding (is the second I buy)
Great bag for the price! This bag has great quality and the price is very economical as well. Comes with the portable charging spot. Will highly recommend.
This is a good bag of you are looking for a quality item for professional business use.
The quality of the leather is particularly good. Simple yet stylish and perfect.
The bag is stylish with large capacity, and it can fit a notebook when going out. It is easy to use
Just a great backpack. The live looks much better than in the photo. Perfectly keeps the shape. For your money-is close to the ideal. And just very fast delivery.
Holds a compact 17-inch laptop, size 40x28x2.5 cm. The pocket for the laptop is trimmed with velvet material. The quality of the backpack is excellent! The skin is real. Soft straps. The backpack keeps its shape even being empty. Inside there is a fully rubber compartment (apparently for bath accessories). The appearance is excellent, and at the same time not much highlighted (stealth-like). Definitely worth your money. I recommend if your laptop is placed in it.
All OK
Absolutely beautiful backpack, impressive quality, perfect finishes. I was very pleasantly surprised at the reception of this bag which is particularly pleasant to the touch and even much more aesthetic in reality than in the photos. The delivery was fast and the packaging is excellent.
Awesome backpack
Best ryugzak, buy boldly.
Super
VERY GOOD
Рюкзак отличный. Но получил только со второй попытки. Первый заказ был отправлен по другому адресу. Вернули деньги. Заказал повторно, но цена уже выросла.
Quite a voluminous backpack, very roomy. No smell. Looks solid. Missing small offices
A good, good and comfortable leather backpack. Practical compartments, excellent accessories. Delivered in 8 days. I did not like how the element was made for connecting USB. Does not turn off the cable, the pocket for the cable is uncomfortable. The element itself is not removable. He's in the department. You can't give it up.
Great backpack!! Fully corresponds to the description and photo!
Product at the top
It's too much for the price