SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great! Small, neat, very well packed. Came in two weeks.
Product condition well and make you satisfied
Corresponds to the description. Nice backpack. Sewn neatly. With discounts cost about 6 tons. R. This money in my opinion is worth it.
Delivery only 4 days!!! I took for myself, an excellent backpack, I like it very much. A quality and convenient thing. I highly recommend!!! With all the discounts gave 6 104 rubles instead of 7 511. Out of interest, I ran the cost on the Internet in Moscow, this model goes from 6800 to 8500. Let us see what happens when wear it!))
It's super. Quality backpack.
Backpack is awesome, I highly recommend
Top of the top. Delivery time for Switzerland quite long! But store available and professional.
Not often I write reviews, but here I decided. All as in the description, quality at the highest level. The compartment for the laptop is soft, it will not scratch. All the seams are even, the zippers work perfectly. The skin is soft and very high quality. I am very pleased. I recommend this product. I drove very quickly to Kiev, two weeks in advance.
Everything in the product is wonderful, chemistry almost does not smell
Вроде даже настоящая кожа Пошит аккуратно Отдельное спасибо продавцу за сюрприз
Quality is excellent
Oooochen quality backpack. The material is similar to the skin. No way to check. All locks work super. I recommend definitely. Do not doubt!
Super beautiful and super quality
Delivery is fast, the quality is excellent
One of the best products ever to buy on Ali. And I bought over 200 items, so... Very well and smart built. Lots of space. Comfortable. Quality built. Real leather. Fast shipping. What else is there to say... Take my 100 bucks...
Very nice skin and all the seams are sewn perfectly! The calculated time of arrival was 31.12, and came 21.12. The order was issued with 15.12. 7 days to Moscow from China Super!!!
Very good workmanship. My first backpack leather but not first with Bopai. Recommend in 100%. Seen that this high-end product.
The backpack is good. The quality of tailoring is excellent. Recommend to buy
OTL, just the very thing.
I received the backpack. It is made of genuine leather. Although it is a little expensive, the quality is really good.
...
Product quality, in line with Weight is light, very comfort when wearing Material: cloth, not 앏 is leather. Solid, leather quality is more use after judge available: Random Storage space is greater than expected letter, laptop as well as the book, note and will put enough content
It’s Cool. It is compact that I think about.
I liked the backpack very much, very high quality. Delivery is unrealistically fast. I liked everything, but one nuance. Kamon, micro yusb, this is the last century. Now Type C rules, it would be possible to put and it. For the future, everyone will be useful. Even the iPhone is now a Type C wire on the other end. It's a little insulting, but it's not. I do not use it myself anyway, but the eye does not please
Real leather backpack! The most it is for hand luggage on the plane. Everything is thought out for small things. The present from the store is a cable for charging iPhone and Android smartphones. Delivery by courier in Moscow 2 days! The cost is less than 7 000 rubles.