SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product
Great.
As in the description but without cutting towels
The order received so much thank you all very happy
Cool mop, carefully with clips. Moderately heavy, captures a lot of area when washing. Thanks to the store. A mop from a greenway is 2 times more expensive, with the difference between plastic clips and different rags-nozzles.
The product is excellent, well packed in a box and covered with polyethylene. The mop is convenient, the handle is good length, can be adjusted. Write about the springs that you can cut yourself. Exaggerate! There is a place where the hand is comfortable to lie down and does not pin anything.
Great product. The hinge is solid, usually it always breaks, let's see how much is enough. At the moment everything is good.
Quality prices.
Thank you, very comfortable mop.
My wife is very satisfied. Just top
Great Mop. A 4-year-old son washed the floor with pleasure)).
Very quickly delivered, the mop is of excellent quality!
Fully consistent, I am very satisfied, already experienced it. The metal clips hold well, it is convenient to open and close, in the center of the clips, the notches under 3 fingers. Covered with matte film, you just need to take it off. Cloth can be used any that is very practical. The base is rubber on the bottom, the cloth is non-slip. Heavy, do not have to put pressure on the mop, maneuverable. The handle extends long to the click, I even have a lot)) to fold it back, you need to press the button. By Mail reached Mo in 6 days.
The mop is good. Came quickly. For cleaning the average size of rooms is the very thing. For highly space work, the platform is as narrow as for me. But it will not be so difficult to pull it. Rags are powerful. You need to be careful with your fingers so that you don't hit them.
Delivery 5 days! Pleased. The mop is not thin, the fasteners are reliable, the only one takes doubts so that these metal crabs do not rust, I hope so. And so I am very happy, the price is 1670 p, I have a mop of this design from the Greenway (costs more than 4000 p)-I did not notice the difference in functions, tapping. Bought for my mother, I recommend it.
Thank you very well
Good mop, especially good for the strong handle. satisfied with the purchase.
I order this product for the second time!!! Like it very much!! Convenient to use .. The delivery was delayed, but this is not the fault of the sender, but due to the logistics of Ukraine... definitely both the product and the store 10 stars!!!!!
Good mop
very strong tools , very helpful
Mop with a wonderful rag, but I would like to have a rag in stock, it washes super.
Looks good, durable, reliable. Metal pebbles. The handle is strong.
Great Mop. The main thing is made with high quality. Delivered within a week.
Bad packaging, just torn cardboard. Could be additionally packed in film.
Norms. Mop