SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
【UPGRADE 2-IN-1 DRY&WET HANDS-FREE SQUEEZE】: The wood floor doesn’t like water. While our bucket can get the mop dry enough to work your floors. With 2 convenient grooves for wet and dry, it only takes several seconds to wash and dry the mop. Meanwhile, dust mop bucket set can keep your hands from dirt.
【180° ROTATABLE MOP HEAD WITH NO DEAD ANGLE CLEANING】: Our microfiber mop is with 180° swivel joint flexible mop head, two-way automatic rebound, provides more convenient washing and drying way, can deeply clean any angles of sofa, bed, narrow gap and corner without stains, do not need to move furniture. Make floors mopping and cleaning easier.
【QUALITY 6 REUSABLE PADS&EXTENDED HANDLE】: This floor cleaning system includes 6 reusable&washable microfiber mop refills, which absorb water quickly, remove dust, hair and oil stain easily. With adjustable stainless steel handle, can extend to 130cm( avoiding your back pain. Easy to clean the corners you want in home, durable and long life quality hardwood floor cleaner mop.
【WIDE APPLICATION】: The hardwood floor mop can pick up dirt, dust, hair & grime on all hard floor surfaces, like laminate floors, hardwood floors, vinyl floors, tile floors, even ceilings and glass windows, help you get a shiny, safe and fresh look to your home, kitchen or other hard surfaced floors.
【EASY TO INSTALL AND SPACE SAVING】: The Mops for floor cleaning system can be easily stored in the corner of your house, small volume. Easy to install and organize, you can put it wherever you want, which will save a lot of space. Make your life better.
All is very satisfied
Loved and thank you for supply
Delivery fast. But the bucket is not like in the picture. The handle is in the middle and when the mop is inserted, the bucket is not very convenient to carry. But there are buckets where the handle is shifted to the edge and those buckets are comfortable.
It's smaller than I expected, but they look like good materials, tough. It's good to use as a mop but in tiles, for the tarima or wood it does not drain enough and leaves much water besides that you need to empty the house tank two by three why if there is not even more water in the fabric. How mopa is ideal.
Ordered at home, brought to Pyaterochka, good at least in the nearest.
Mop cool) the only thing, I thought that it was a little more. Two compartments. One is for water, the other is spinning and draining dirt.
Все как описано, отправка и доставка очень быстрая
Highly recommend! I tried, funny thing! I had to wash the floors at night. Straight in delight!
Excellent mop, just perfect!
Delivered in 4 days.
Quickly came, the mop is good.
Everything is fine
дошло быстро доставка dpd , хотя лучше б почтой России доставили
It's super. Delivery Fast 4 days via 5 post to Yaroslavl. All the whole 6 rags, the store I recommend 5 +. we will check the feedback.
All the whole came, the plastic is quite durable. compared to the Miley bucket is small, the water will need to be changed regularly
Everything is fine, though the processing of the order was a couple of days, but delivered very quickly. thanks to the store.
The goods came quickly. I 've been waiting so much for this package, with my exema finally found a way out, but no. The parcel is fully equipped. But when pulling out the mop from the bucket, the top rises. It is not clear why, on the one hand keeps perfectly, on the other there is no.
Super
Excellent! The floors washed became lighter and faster
Excellent.
Thank you to the store, the parcel came quickly, by courier. It looks good. I'll test it.
The bucket turned out to be much smaller than I represented it from the video, the volume of water is about two liters. The second surprise: the bucket is uncollapsible, the water from it should pour out through two holes at the bottom, which are shut by rubber plugs. Two spare plugs are attached. It is written that they can be put if the bucket will flow, even immediately. My opinion: The price is overstated. And there is no point in buying additional rags on the mop, because. Its service life will be determined by the reliability of the plugs on the buckets. If they do not keep water, then use the mop in the intended volume will not work. The order came very quickly, in three days.
Very compact. The only negative is that the second part is Velcro. For how much is enough-it is not clear
The bucket is compact, the mop is prefabricated and does not luftit
Super comfortable, spend less water and for the environment very well. I 've tried washing the moods in the washing machine, always washing the aside and great.