We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (33) | |
4 Star (2) | |
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1 Star (0) |
the ultimate back for business and for travelling! Worth every penny.
Badly packed! During transportation, the goods were damaged!
Very grateful, I had a problem with my address and contacted them, they answered me very quickly and politely. They sent it to Me very quickly and very well packaged. It's appreciated meeting people like that, I recommend 100%. Very good quality product, better than what you see in the pictures.
The backpack is very good, the locks are all whole. Took her husband for a gift
Very happy with the product and the store, the backpack is of good quality and great capacity, shipping was fast, but my country customs ruined delivery time.
Backpack is good, worth your money. Many offices, there is a waterproof compartment. Can be worn as a bag (handle on the side, sorry there is no belt over the shoulder). Delivered super fast.
Visually everything is fine. In the department vrazit laptop 15 "is not sure about 17", there is a small stock on top and on the sides but not sure what it is sufficient. I took it for hand luggage in Ryanair. I'll check in a couple of weeks. And I'll specify the dimensions of my laptop. And it is very convenient that the compartment for the computer is separate from things. Since when at the airport you need to get a laptop all things fall out. Later I'll add a photo.
Top a
Top backpack, enjoyed, polished, I am buying a second right now for the wife.
It looks really useful and high quality. This is really nice store, i would definitely recommend it. Thanks!
Very good backpack
Lots of space to store things
Everything is super!
5+
looks good. well finished.
Super Bag, zipper work well, do not stick out. All compartments ergonomic. Live vygdyadit better, more like a bag with shoulder straps, than on the backpack.
19 days delivery. The order sent the next day. Track tracked. I got everything safe and sound. The parcel received before the specified period. Seller and recommend! Photo and description corresponds. Backpack is good, mini suitcase for hand luggage. I am delighted
Very pleased. Quality ex. Let's see how it will be in operation
Excellent could not imagine something better!
Took a second time backpack as a gift, the quality is all at an altitude of 5 + Price 2800 top
good
The backpack is very beautiful and various options of pockets, and apparently great quality.
It looks very good quality, I hope the materials will last
The backpack is beautiful, it is good to the touch, the roomy laptop is 17.3 s and you can load a lot of things, the very thing for a business trip!
I like the stuff.