SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-10 Business days |
Canada, Europe |
2-10 Business days |
Australia, New Zealand |
2-10 Business days |
Central & South America |
7-30 Business days |
Asia |
7-20 Business days |
Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute, neat backpack. The seams are good, there was no smell. Shipping is not long
It's just super!!! I did not expect such quality to be honest. But it's good that I was wrong. I choose another color
I really like it.
Came in for 14 days. .. Everything is fine except the smell
Good backpack, quality is excellent, tough enough, color as picture
Sent quickly. Russia has been a long time. Corresponds to the description. The smell of the autopsy, but quickly faded. Packed very well
Very beautiful. Small with a very good inside. Loved.
That's really seems high-quality. I hope it is too. I mean so I hope later there will be no problem. It was well packed the bag wasn't crushed. I recommend the store :)
Came perfect! THE product is same as the description. Not leather, is a synthetic (what is "leather Woman?), but came great. IS the size that described but cell, a snack, then came exactly size. Well made, quality and comfortable. I Am very satisfied.
Thank you very much, the backpack is very satisfied. Seller advise!
Thank you very much, very happy.
The order did not reach. Money returned
Am impressed with the quality and beauty of this backpack. THE material is great, a durable leather and quite firm, the handles are strong and bottom has buttons to avoid spoiling to put in rough surface or floor. Had a bubble bag inside to avoid dents in shipping and has two pockets without zipper and zipper inside and a zippered pocket on the back of backpack, are very shallow pockets, but very good for storing small accessories. THE inside lining is fabric, A positive because he was afraid of being a similar plastic lining that is very noisy, but is super soft. Side zippers are only ornament. Found it a bit smaller than I imagined but is not a problem. Because it is multifunctional, mini backpack and handbag cross, makes it very useful in any occasion. Bought birthday gift for my mother and she loved. Am already lively to buy one for me. Thank You,!❤ Recommend very.
totally love the item .
Came very quickly.
The goods correspond to what I ordered.
Externally, the quality is not bad. The accessories are so-so. But I think the bag will not last long.
Everything corresponds to the description! Super
The bag came quickly. Very beautiful. I'm delighted.
The goods did not receive, although the tracking shows that the order is executed, the money was returned through aliex.com.
ok
The order never came, the money was returned
nice bah as the picture, i love it. thanks for the store
Didn't receive the order but the store is correct and I have my money back.
All Super