Packaging Details
Size:
45cm x 40cm x 5cm (17.72in x 15.75in x 1.97in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality and nice design.
beautiful and good quality
In my opinion, very comfortable and well thought-out pattern backpack, with lots of pockets. Looks good, heavy. Conducted test fire-smell burnt (but not plastic), can not accurate judge genuineness, but in any way similar to the skin. Pleased With fast delivery.
Super fast delivery. 11 nov ordered, and 17 nov already taken. Excellent Quality backpack (genuine leather), roomy pockets zipper. Description of the goods on the site is true. Well Done!!!
I liked the backpack very much. Quality, comfortable, cute. Fast delivery. I recommend both the product and the seller.
Super!
Quality
Very good product, suitable for its description Fast Delivery Very pleased, I received recommendations on the product Recommend the seller and product-do not regret
Cool backpack!!! Sewn well, inside a good lining, many pockets, leather. Thanks to the seller and the delivery. Who loves backpacks-recommend
Thank you very much for the backpack. I liked it very much. Quality, cute, lightweight. Very well packed. Came quickly. Seller and recommended product.
Chic!!! Thank you very much for the reliable packaging and fast delivery???????????? Shop and seller recommend♥️????♥️
Excellent quality backpack!
Second bag from Zency. High quality, I recommend!
The backpack is good, but the A4 format does not fit!
Great quality!
The quality is good, I order not the first time, I recommend the seller, a little delayed delivery.
Great quality backpack! I take it a second time. First bought pink and 3rd year happy. Very comfortable, good size, all fit... Genuine Leather. Looks decent. Producers of creative success and prosperity! And the seller has more grateful buyers! He deserves it????
Nice backpack, fast delivery
It's just gorgeous!!!! Shkira is on the surface, there is a smell for three, if all vivitrilosya per day. Delivery to the Dnipropetrovsk region of 15 days (misstekspres). I am satisfied with a backpack (ale it is not so strong, the yak is infected with the perevos of the Zsu!!!!) I will not be too long!
It's just gorgeous!!!! Shkira is on the surface, there is a smell for three, if all vivitrilosya per day. Delivery to the Dnipropetrovsk region of 15 days (misstekspres). I am satisfied with a backpack (ale it is not so strong, the yak is infected with the perevos of the Zsu!!!!) I will not be too long!
Like the backpack very much
Doubts about the skin.
Everything is fine
Super Cool, lots of departments
I order the second one for my friend, the quality is high