We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, I recommend
He arrived a little later than expected and the "brand" arrived broken.
I was worried because the bag wouldn’t arrive and the store didn’t respond, so that’s why I opened a dispute, but the seller refund, so thanks for that
I arrive perfect, in short time and like the image
The bag was sent and then sent back to China as it could not be delivered which was a bit strange as there was no notification f delivery in my mailbox. The store sent it again immediately. I have seen most people are very happy with the bag but I was a bit disappointed: For some reason it does not look like how I imagined it and the straps on the picture look like fake leather and here it is from plastic cloth thing. It looks a bit too big but the quality is really good. Probably just personal dissatisfaction...
Backpack great, with good internal space, arrived early and well packed. Thanks for the toast. Recommend!
Very beautiful. IS exactly as described
The backpack is good, for the summer it is.
Tardó much in directions
Very good and beautiful
Very beautiful,I love it !
Smells bad but is great. Fits MacBook 13 "half tight but fit! Recommend!
I was waiting for delivery 3 months.
Very cute backpack, fitting image and description. Despite being small fits surprisingly lot of things, suitable for a small trip or for everyday use. It came well packed, shipping was tracked and fast. Recommended store!
Made the request on 14/01 and the store sent the product day 15/01. The bag arrived today day 05/02. THE bag has good quality, looks like the handles are kinda fragile, but a good care they solve it, it is quite something despite not look, including a notebook 10 raw, or for use in university. I Am very satisfied with the product and delivery, was well packaged and apparently arrived very quickly since the product is from China. The two side pockets front are very discreet and have a space small fitting things size A cell, well made and almost not possess a smell (considered bad by many, but nothing too), only highlight the inside of the bag has a little like EVA (Only tougher) which makes me think that is somewhat fragile, but believe it is not so much as it looks. THE color of destalhes handbag are beautiful, recommend the seller and eventually buy more. Thank you seller!
Very nice and comfortable
The backpack went for a long time, already opened the dispute. But I don't think it's the store's fault. He sent the order quickly, and the Mail, probably, were overloaded, because ordered during the sale. The backpack fully corresponds to the declared. I really like it. Thanks to the seller, the dispute canceled.
A lot of e hubava ranitata. Doide to Bulgaria for 20 den.
I like it.
Very cool as it appears in the photo. Thanks for the extra gifts.
Very tough, very nice models very well packed
It took too long to get there, not worth it.