We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 7-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (24) |
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4 Star (1) |
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3 Star (1) |
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2 Star (0) |
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1 Star (0) |
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Awesome mop I take the second time))
Super
It pleases that it will squeeze very well, almost dry. I bought it specifically for laminate. The bucket just needs to be picked up.
Mop satisfied
Quality is normal, delivery almost 2 months. Strong durale handle (stick), quality rag, washes well, collects dust. When squeeze, there are spray. Convenient for those who have the opportunity to wet and rinse the mop under the shower. It is stable, does not take up much space. Purchase is satisfied, the store is reliable, thank you!
A good mop, a little attach to it and everything will be fine. For wet cleaning the most it.
! Beautiful, powerful, stylish! To replace my previous
Thank you to the store, everything came flat, not bent, without marriage .... Cool mop, I'll write))).
Excellent mop. Thank you, store.
revelation
Well received and nice quality.
The mop from the warehouse in Ukraine came in 2 days ukrpochta, home delivery. Quite a quality mop itself. But there are also disadvantages, microfiber badly collects dust and hair, the hair just carries behind itself, but does not raise, you have to raise them with your hands. And you need a bucket to buy a long one. Water after washing this mop is suspiciously clean, I think the rag itself copes.
Very comfortable thing. Sorry no similar brush or broom.
All as in the description, very fast delivery
The mop looks well made, after 2-3 slides of the water puller makes the mop pad moist but not wet. I think it is a good choice.
The third mop is already in the collection) 2 for a gift. Great stuff. Rags in the kit. All right. With 11.11 longer sent than waited for the mop itself) came in 4 days. Sent about five days) with the store did not communicate
I order the second time. Great stuff. Fast shipment and delivery by post of Russia
Fast shipping. Recommend.
Excellent mop, there are already a couple of such, everything is convenient and do not need to wet your hands
Very disappointed, she's one more mop. It's more flimsy than I expected. You have to pass the "cleaner" several times to keep it half that. They don't take off all the lint attached or dry. Although, as you would expect from dry nothing, paper is pure misleading marketing. Very disappointed indeed.
As always excellent.
Excellent mop, washes perfectly. Fast delivery, I advise the producer!
Cool mop
I got it very quickly. But in my opinion, it does not press well enough. In order not to leave drops on the floor you need to squeeze several times.
The mop is great. I write a review after three weeks of operation. Washes well, the degree of spin can be adjusted, spending several times with the handle. For laminate, you need to squeeze three times. It looks stylish. Light but strong. Delivery to Belarus one and a half months.