SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great store! I advise everyone!
Very cute suit, quality Excellent, but there are cons-too open the stomach and a large hood, you need to come up with something. and otherwise, everything is fine, thank you to the store. definitely.
The quality is excellent. The size is the same. On the dog sits perfectly. Warm. Comfortable. Recommend. Shipping is super fast.
Very nice but I'm a little small
Wide
Very warm, soft jacket. York 1 year, wanted skill, took L and did not lose, everything is fine!
Excellent overall came up perfectly
The goods came in 20 days, very fast. But instead of XL put size XXL, which turned out to be even better for Spitz 4,5 kg
I'm Duge Garn. Kombilezon class.
As always excellent, the 1900 of the Chihuas is perfect!!!
The order came quickly, even before the declared deadline. Overalls liked, the quality is good. Seller recommend!
The jumpsuit is very beautiful and delicate. I don't like the leash slots and don't need the knitted cuffs
The jumpsuit is very beautiful and delicate. I don't like the leash slots and don't need the knitted cuffs
Such a jumpsuit was already worn by my Chihuahua girl. Now the Bolshevik has come. For the winter you need to come up with something. Close your tummy. As unisex jumpsuit.
It's very good to wear, it's suitable to fit, only my dog is thin on the belly loose
It's very good to wear, it's suitable to fit, only my dog is thin on the belly loose
I ordered a second time, a good jacket, thank you
The hood is not very comfortable, and so very good. For that terrier of a small took L
Покупкой довольна! Но очень долгая доставка, 3 месяца ждали!
It came quickly. I order different goods here not the first time! Everything works clearly. I recommend this store! I have already returned some of my money back for buying this item! Do you want also? Scan the QR code with the photo or click on the link! Fas. st/sqhmre (remove gap before Slash) (Copy and paste into the browser address bar)
Cool jacket. Took on the Orange L, small.
пришло вовремя. Размер точно подошёл. очень красивый комбез. Капюшон спадает на голову, нужно заколоть на спинке. с одетым капюшоном собака ничего не видит.
It's not been four days and I have the goods, very quickly. Kombez perfectly sat down, that Russian 7 months. on the back 35, girth 36 freely, not where does not pull.
Чудовa, yakysna jacket. Took L for a small Maltese 2,7 kg-Sam TE, Shto Reda :)
Overalls are just super! After washing everything is preserved