SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it. Works with small dog poop bags.
Litter scoop with container and collection bags, very useful and well made. Great price
Super and convenient and fast delivery
Very fast shipment Excellent store Highly recommended
It's already the second I buy! Mine and now my mother's
Very fast delivery, The seawk is very beautiful and of good quality .. Thank youSeller⭐️⭐️⭐️⭐️⭐️
Works great, very happy with my purchase. Shipping was fast and no issues whatsoever.
Thank you! Actually comfortable. But not a big tray, very inconvenient to clean up!
The potatoes and the taste inside are popping out... I'll try to use some more.
Good small cars for such creatures, cats)
Super, polecam
The product arrived according to the deadline. Fulfills its function. In the set were small bags as in the description.
It’s exactly as pictured and fairly sturdy. It takes a little practice to sift well and not have it fill with cleared litter. It does fill up pretty quickly, but maybe it’s because my cat is a fat american. The litter bags are the same as the dog walkers use and of decent quality. In any case I’m pleased with the purchase.
It is of good quality, serves its function. Although the container being large makes it a bit difficult to put it in the sandpit but it is very good
Oh, good.
I was very excited about this shovel!! So glad it came in less than 2 weeks, works just fine!!
Love it. works perfectly
On-time delivery, product like the ad, well satisfied with the quality of the plastic
Higher than expected, very useful.
If I leave aside the packaging arrived in a bad state for the rest it is according to the description. Practical object for cat holder.
Very convenient compared to my simple spades that I had before
As seen in the images and with a gift pocket roll, great!
as advertised
Looks good at first u practical I test with 2 roll bags
Great! We just used it and it's really comfortable and functional. Happy purchase.