SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality and fast delivery
Excellent jacket! sits perfectly! You don't want to. I recommend to everyone
A good jacket, but the size could be bigger
The jacket is perfect. The cast not so much anymore.
Good quality ,very warm and beautiful, good size
Very good product. Seller contacted me to help find the right size. It was helpful!
On height 175 weight 65 3 XL good. I would like sleeves longer. If they took a larger size, they would have drowned. Quality is good. Delivery to Latvia one and a half months
Jacket very good quality. Sincerely recommend!!!
Long went the goods, but it does not depend on the store. Everything corresponds to the description, but take a larger size, the growth is small. Seller recommend!
it is very beautiful and worth your money. You dont regret. but make sure to contact with store about your size. He helps you about that
Маломерит, кукава короткие.
Serious store. Listening to it I had ordered size m for my son later I asked for advice from the seller My recommended size L. Thank you
The jacket is well sewn, the threads do not stick out anywhere ..
Quality, height 170 weight 65 ordered XXL, came up perfectly, I recommend
The jacket is good, very warm. Minus One-Molia on the pockets is badly fastened, not stretched.
Size 3XL for height 176 cm and weight 80 kg approached perfectly. Seller recommend.
Connect in time. Great product thanks to the store
It's OK guys well sizes you still have children's four Excel almost on the child make more sizes
Sends very fast and the store is too nice I ordered M in europe the seller contact me to ask exactly the size and weight so that he can send me because m it was too small apparently suddenly he My send xl and I am satisfied. Very pretty and more thank you very much
The jacket is just a bomb! Quality Super Courier delivery is very fast. Thank you store!
Good Quality, Same like as picture, Thanks store.