SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is a very good product, the quality and finish are noticeable, some seams are not perfect and it has a few imperfections, but in general it does what it promises.
Super recommended excellent product.
Excellent backpack! Super recommend. Arrived very fast! Thank you!
very good!
So beautiful, the item arrived way more early than expected.
perfect as description and photos
качество хорошее рекомендую
احببتها كثيرا كبيرة تحمل لك كل امتعتك
Nice backpack. Threads do not stick out. Like everything is qualitatively sewn.
My boyfriend loved it. It's a great backpack to travel with - it opens like a suitcase. This way you can easily get what's in the bottom, and you don't have to take everything out. The design is beautiful, it's big enough. Delivery from Prague to Austria - very fast - around 3-4 days. Very satisfied with the store and the product. All in all, perfect. I recommend it!
Bag beautiful and great quality super fast
Good, good, comfortable and moderately stylish. Expand at the right time-an excellent addition.
Just unpacked, and I can not make any comments yet. I did not find any threads sticking out (and I was specially looking for), I did not find any defects, I externally everything is fine, I like it! I have not gone anywhere with him yet, and how he behaves in use I can not say yet, but! Here are 14 pockets, absolutely under anything, and there is an opportunity to connect the smartphone to charge the phone (and this whole system is included in the kit). There are separate pockets for pens, brushes, notebooks, and other things, and there are special for a laptop and a tablet (they are with a Velcro band for fastening). Laptop Lenovo g505s (diagonal 15.7 or 16.7 | I do not remember exactly, Google if interested) fit as if specifically for him made to order, without any difficulties In general, if he came to you externally, and you are looking for some elegant backpack, then this backpack is the same! Also there is a code lock, with the ability to change the code. The key from it is not included, but it is not needed, it is easy to "replace" if there are brains. P.S. 2.5K ₽
Great backpack! Quite compact, but very roomy, when added extra. volume. Delivery two weeks to Moscow, to the store Thank you very much!
As described in the ad, great product am very satisfied.
Seller was really helpful and communicates well with questions. Great purchase imho.
It arrived early and nicely packaged. About communication with the Victor I can't say anything because I had no need to ask anything. The seams look strong and the material is like laminated fabric the tified to make it waterproof. The expansion bellows are correct and the pockets are described, with well-sewn zippers. The charger hasn't tried it yet. The inner part is like in the photos, opens 180 °, the reserved part for the laptop is well padded. It has many pockets to keep pens or notebooks inside.
Product conforms to the description and photos, arrived in good condition and quite quickly. Serious store that I recommend
Found comfortable. It is compact and can also increase the volume it atravéz a zipper that runs the bag. Ago has a secret pocket. She has a antitheft feature that is interesting, believe that is very hard to someone try to open it and rob you without you feel nothing. Internal division is also good. Like the backpack.
заказал 27.09.21г. с России , получил 6.10.21г. привез курьер домой в деревню . Супер ! Доставка КурьерСервисЭкспресс . Рюкзак отличный , но мне большеват , я маленького роста . Продавцу спасибо и удачи ! Магазин рекомендую !
Is exactly as described. Good quality. Unfortunately very bad packaged and like other customers already posted. This damage See photo. The transport was incredibly fast!!!! Ordered yesterday and today because it's Star
Good, quality backpack. Its cost in terms of appearance fully justifies. There are no sticking threads anywhere, on each pocket two dogs. Pockets are spacious. There are two compartments. In the first place for a laptop, etc. And in the second behind the black mesh lining, several pockets for other things. In the second compartment, I put the bank, charging the second and Des. funds in case of need. There is a pocket near the straps from below, it can be closed. There you can put a notebook or what you need to often get out of the wound. There is a small pocket on one strap below the middle-this is very convenient. It is small, but the size is just the same as the size of the bank cards. There are pockets on the sides for water, but purely for 0,5. No longer fit, it's a minus. Front plastic Platinum, as in the picture. Seems firm. You can increase the size of the wound using the rear compartment. There is a castle on Ranza, but I did not understand how to use it. There was some kind of key, but he wasn't there. Quality 5/5, capacity 5/5.
Came a week before Astrakhan. Quality is good. Lightning runs well. Pockets are a lot. There is a wire for the paverbank. For those who carry lunch with them, I advise you to buy a narrow container in advance, about 7-10 centimeters wide
Like a good backpack, but somehow not neatly everything. The line somewhere leaves, somewhere the threads stick out. Maybe I'm picky or I'm not lucky, but before this two backpacks were from tigernu, there was no such thing.
To kurgan in 8 days. sent from Russia. Our laptop 15.6 came in perfectly, there's not much room left. Expanding decently. and opens 180 degrees. The quality is perfect, the threads do not stick out. Cool backpack. I advise this product and the store.