We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (9) |
|
4 Star (2) |
|
3 Star (3) |
|
2 Star (0) |
|
1 Star (0) |
|
Delivery took a month. Quality at 4 +
A perfect bag
The images the bag looks bigger, but actually it is very small. It is not all well made as in pictures, she is crooked, the handles are very thin. Not think this bag is worth this price here in Brazil, it should be about 30 dollars. Not recommend if you are a perfectionist or even who likes well made products, the bag will fall short. Now regarding delivery time is great, fast, within 15 business days she was already here at home. If I could go back in time not buy this bag for these reasons that I quoted.
Nice backpack, but very small, i thought it will be bigger, store did not send order a long time
Took a backpack for 1040 rubles. Now it is 1700 rubles. Honestly? The price is too high. For being small, the badge is crooked. And so, the seams are smooth, neat. He's very cute. I was so small and needed (keys, lipstick, phone, mini-comb, bank card) it all interferes and still the place remains quite enough. Convenient to carry in different ways, both as a backpack and as a bag. Delivery to hmao 3 weeks. In principle, i recommend!
Ordered together with the purse, the size of the purse should be placed in the bag, and in fact there was more bag.
Came a little mint, but in general i liked it very much)
THE pouch is beautiful! Came as the description.
Beautiful bag! But soooo Little The pictures seem to have a good size, but really very little
Honestly, i thought the backpack will be like in the picture, because in life it is very small, here it is very. If you want a micro backpack, then safely take it, and so i would not take it
In love with this product. That's the second i ask. Excellent quality.
Everything is fine, but less than in the photo
Well, the size is small, expected a little more, but it's also happy :))
I bought a teenage girl as a gift. I liked it very much, the quality is excellent. Good lining and accessories. The color is powder pink.