SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect
Schicarno. In Krasnodar for three weeks
Blackview in its repertoire (this is a positive statement, if anything). The device is unexpectedly light and 'snap', but at the same time beautiful, powerful and practical. New items and chips, voiced in the description, are present in full. We bought my son, I compare with my bl8800.
Delivery 26 days while I drive, then we will describe
The phone is bomb, it does not heat. it pulls all applications. With the clock comes together perfectly. The watch is good. Dials
Did not communicate with the store. Smartphone as described. According to the first impression, everything works.
Very good phone☺️
Everything is fine.
As expected, an adequate device for sane money, the fonts are not very much and the translation is lame in places and everything is fine.
The phone is good. Charging fast. Headphones to the phone play great with good bass. For a child as a gift...
Nice phone. Description matches.
Came in time. Everything works.
I am not the first phone of this brand. Everyone is still working. With only one there was a problem, after the fall the NFC fell off.
Very nimble phone. Satisfied with everything
Great store. Blackview only takes here. The phone's second. Year of work, everything is fine.
Delivery less than a month. Everything is cool, it works.
Packed perfectly. Delivery in 3 weeks. Long known with the company BV. Before that there were already several models, because to her husband on work you need a protected and for a child of primary school is an ideal option option. The child has this second phone of this company, with the first left for 2 years, did not break, did not break, although fell many times. Before that, they took the model easier, for cartoons, now the games have already begun, that phone does not pull. In general, a cool phone, especially for people who have it constantly falls)))
Everything is fine! Very pleased with their operational support. This phone took for itself. First for son bl8800. He says a lot. Recommend to all! Price-quality!!!
Cool phone!!!
Took the smartphone today. Packed was good, the box is whole. Paid 23.08, took 12.09. Came charged at 90%. Works well (does not test in games). Camera for 3 + or 4-. If there are any jambs-I'll add a review.
Arrived in Belarus for 3 weeks. Track number was tracked completely. Everything is in the kit. Earphone sent by other parcel, 2 days later. The child is happy as an elephant). I hope that the life of this device will be long and happy, not as BV 5500 plus, broken in a month))) I recommend the goods and the store.
Came whole, the packing is good. Recommend.
Very good. Serves well what you need.
Everything super works as necessary if there is something wrong to supplement the review. If there is an opportunity do not order by mail of Russia ...... And yes, this store for some reason offers to choose a purchase from Russia, but in Russia he has no warehouses. So the parcel will go from Hong Kong and it took me 31 days long
Two weeks later, the operation began to wheezing the speaker, very badly heard by the companion. The guarantee is as if there is but it's as if and not