SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool phone!!!
aparelho perfeito, ótimo produto
Excelente!... mi tercer Blackview y estoy muy conforme. rapido, muy agil en todas las aplicaciones, buena camara, contras? sonido (parlantes en juego no se escuchan porque los tapa la mano, y en llamadas igual pobre. Usar audifonos mejora bastante. en mi caso unos BT que funcionan bastante bien por el BT 5.0 del telefono. otro pero es el boton de encendido+ lector de huella. se satura rapido si lo paso a llevar con la mano y se bloquea el lector, cosa de aprender la gestualidad supongo.
Ordered 11.02 sent 16.02 after payment of customs fee 640r took another at a normal price of 21600. Delivery fast received 28.02 packing factory box in film store did not open. The phone is awesome for this money. Works perfectly charges quickly the battery holds well. Yes, and looks pretty nice and does not look bulky without a cover! To buy I advise but at a normal price!......
The phone could be said to be a good product. But the one that made me very simple was smartwatch I consider that for that price you get a better quality watch because it looks more like a 500 pesos band than a smart watch because it My recommendation is that they order only the cell phone without the watch. As for the cell phone it worked well and read the 2 sims without problem the charger arrived European type but getting the adapter was very easy on any hardware you get. Greetings.
Unfortunately should have more screen protector and earphone. in other occasions shopping they came. Should improve and not worsen regarding sales.
Until I get used to it, then the time will show
GREAT PHONE! QUICK DELIVERY! RESPONSIVE SELLER. Highly recommended.
Thank you to the store, quickly without problems. The first impression, the phone good works fine. One problem: Bad packaging, thin wrapping film, the edges of the box are slightly jammed.
Bien.
Everything is fine, Came quickly, everything corresponds to the description. Well, actually an official store! Sorry only glasses protective do not sell! Seller recommend!
The phone is excellent, cheaper than in the store. Well packed, thanks to the store, came without damage. Delivery is very fast. Seller recommend.
The phone is normal, what is it for an amateur, as it will show itself-let's see. In general, satisfied with the order.
Super. Everything works. True, while the tax through the application Russian mail did not want to give the parcel at the post office.
Shorter. This is exactly the continuation of the bv6300. In general, the pipe is very good. The camera is dead, only in very, very good lighting, more or less normally shoots. I waited for something unusual, but I still did not understand why so much money. If the camera does not take into account, the pipe is excellent. Although after bv6000, (this is the third Blackview) they are all some kind of "obsamsung". I recommend it.
Phone top the only camera with an increase pixel first photo wide-angle second photo then usually third photo frontalka
Excellent store! The product arrived in perfect condition. Cool! I recommend, yes!! Follow the product photos below. VLW!
Phone Good. There are a couple of typos in Russian localization, but not critical. For some reason, I do not see my home WiFi point 5GHz, although from other phones I connect to it without problems. But in general, the other 5GHz network he sees. What's the problem yet
Delivered quickly. The phone works quickly. the package is not crumpled. very satisfied, thank you to the store.
Exelent product. Pending test
The body came, the track was tracked, so far, everything works, however, wildly infuriates the clock in the native launcher, which does not remove, with the other other other
Great device. Is not so great (same size phone silicone cover) and not so heavy. Only come lacked a protective film.
1 week everything works, no complaints. Cord included
I can not understand the protective glass cost or not
Super