We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good backpack, even with a pattern lucky. Delivery a little more than a month. Does not smell, in appearance quality, zippers do not stick. Of the shortcomings-rustling the lining and there are protruding threads, but all this trifles of life)
As in the photo, delivery is very fast
Bags are just class! Order!!!
Delivery to Ukraine, Dnepropetrovsk region, took 30 days, the track was tracked. Well packed, in the middle there were 2 sealed packages with air, so nothing crumpled. The color corresponds to the description, roomy, 2 compartments, additional pockets with a zipper. I liked it very much.
The parcel was 3 weeks, the track number was tracked. The backpack is cute, made not bad. Inside the lining is soapy and the zippers do not seem strong to me. Yes, and I think the whole backpack for the season, I do not expect more from it. And so very much, fashionable, neat, miniature and I hope roomy.
The parcel went very long, more than 60 days. The bag is not bad. Cloth glued, but for the backpack is good. The colors are a little pale. Quality is good. Seller recommend
Dermantin. But look decent.
I love it!!!!
Nice bag same as in description, good quality
Cool Super Bag!
Drawing is different, everything else is normal
Beautiful bag. would surely recommend and buy again..Great Quality..
The bag is good. Sent quickly. But she with a stain!!!
Excellent service, I arrive before the date and in very good condition
The tongue where the magnet is sewn crooked. Прийдется remodel. And so a cute backpack. Can be worn as a bag, over the shoulder.
A good small backpack., two compartments, inside the pocket. Outside there is also a pocket with a zipper. Neatly Made. Liked
Beautiful and with lots of pockets. Good quality. I recommend this store
I like this very nice
Thank you very much. Very good item and fast delivery!
Beautiful neat women's handbag. Can be worn on the shoulder or as a backpack. There are slight defects (in the photo). For this money-a good option. For the main women's things are roomy, but no more.
Thank you very much! Backpack cute, good quality, well odszyty. Presents the perfectly. Shipment expresowa, in Poland after 2 weeks. Recommend.
Super! Very beautiful, light, comfortable. Came on December 31, straight gift) ordered pink, to be honest I did not understand whether I was wrong, but it's milky) but still beautiful)