SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality backpack. Recommended!
The perfect item, but very unhappy with shipping, took almost 1 month longer.
I love changing out out my backpacks from time to time, accessorizing them depending on what clothes I'm wearing that day. This Bopai bag checked off all boxes for an upscale look. It looks and feels premium, and has premium features. I love that it can expand if you need to, however, if you're just carrying your laptop and some other odds and ends, you won't need to. I also love the charging port and an included universal cable! The inside is made of fantastic materials, with plenty of pockets. So far I'm loving this bag and hope to be using this for a long time from now.
This is an awesome and worthwhile buying online. This backpack is made of excellent quality materials. The backpack also has a good-looking, and I like it very much. It has enough space to put laptop, notebook, or something else. In my opinion, it is of greater value compared to other backpacks.
The quality is phenomenal. The zippers are easy to use...closing and opening. The bag itself can stand on its own. This is a TSA approved bag. It can fit my 15” Macbook Pro and a 12.9” iPad Pro. The usb port is very useful. No need to open your bag to charge your phone or your ipad so your belongings stay safe. Customer service it great. They sent me an email that the have delivered my bag. I highly recommend this bag and the store.
This bag is amazing for a photographer! It not only fits my camera, lens, and laptop comfortably but all my other items as well. The pockets neatly organize my SD cards and cords. I love the built in charger port and the waterproof feature! The zippers and lining are well made and certainly worth the money. This is officially my favorite bag!
Arrived fast, about 10-12 days to the Sakhalin. Description very accurate, have a little smell but it's not critical. Quality is amazing for this price, good for traveling and regular using. Also store added usb - type-c cable in the package. Thanks a lot seller, recommend ^_^
The first impression is a cool backpack. I took on Ali (in the photo) went three years, I hope this is also norms. In the backpack is a half and a bad one.
I really enjoyed it.
Quality backpack. Materials are very decent for the price. Enough space for daily use or maybe a weekend trip.
All Sumer, thank you. Backpack fire
Great product. The delivery was fast enough especially considering the country of origin. Very satisfied, the board
Excellent backpack.Good to use for office and school. Suitable for thick 15.6" laptops .
Arrived well packed, quality backpack. Laptop 15.6 fits perfectly, very convenient. Quality of materials at the height.
Super Bag, functional and practical. A great product delivered on time and well packaged.
Everything fully corresponds to the description! Backpack delivered by courier to door in 3 days! The best store in the world!
Great for trips and as a carry-on if needed. Excellent choice to carry tech.
Looks great, very surprising, was able to pack all my computer and tools in it. Thanks
Bag is awesome! Use it everyday and even get compliments from friends when I’m traveling. Light weight and holds everything nicely.
This is my favorite laptop back.protective and sleek. A must buy if you want a multifunctional backpack. It’s perfect ,with no rips or thread unraveling. All the different compartments are useful too.
Excellent backpack!!! Very well made. Spacious enough for a laptop, large tablet and battery backup.
Chic backpack, shape holds. The location of the handles is very convenient, on the side and on the top. The straps are unfastened and removed into the pocket on the inside (back). Internal Department for a laptop made of very soft fabric, but there is no fastening for it, note. When you want to make a little noise with zippers, but does not strain. There is no protection against theft, it just closes on ordinary zippers. Bulky does not look, neither on a man nor on a woman. Delivery is very fast, by courier. In general, everything is super, thank you!
Package delivered very quickly and the quality is very good. very satisfied. thank you
Very high quality - Definitely worth buying!
Style design: simple, suitable for work back quality workmanship: good size: just installed under the 15.6 inch computer