We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is calculated on people of small growth
Order was delivered to wrong address but eventually located them. Thank you
Thank you received my item already,was away on Holidays
Delivered much before the deadline! Looks quality, corresponds to the photo and description, the child has not yet tried
Unfortunately, children grow quickly, turned out to be small and therefore useless...
Quality sling made of dense cotton. does not shed, durable, cheerful coloring. our baby has not yet appreciated this device, TK is still small, but, I think, we will definitely use it in the spring-summer! Thanks to the store for the good goods!!! Yes, he drove more than a month to Moscow.
It's not elastic.
I will give you a look, delivery here are two quiet, near the corridor requirements
Very nice design
Good but the material is not noble enough. A better quality fabric would be more suitable.
Very nice same as the photo
It's just like in the picture. But it takes several weeks to arrive and my baby no longer fits. It's for a very small child really, 0-2m is about
Thin fabric, breathing. No smell.
The parcel went for a long time, about 2 months in Kazan. the fabric is dense, the fastening is reliable, but apparently the child grew up while we waited, the legs stick out. Now I plan to use later, sitting, see how it works. But the thing is convenient for breastfeeding, the baby is almost invisible.
I love it.
The material is good. I would say that it is suitable for the youngest.
It was a month, but the thing is awesome! Child year and 2, fits perfectly! Very strong and reliable carrying
Pretty simple, but for this money OK
For my taste, the fabric is too rigid and the baby is uncomfortable. He's used to carrying, but with elastic fabrics.