We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Happy with the device especially for this price. For more than a month I use and everything is okay, passed from seven. Price shot mainly due to promotional codes and cashback service CashBee. me
The phone is excellent, delivered by courier, already a month of work all OK!!!
Ordered 11.11 during the sale, sent the store 19.11, took in Ukraine 16.12. The price in Ukraine of this at the time of order was $980, Ali with all coupons and protocols was $680. The seller indicated the parcel price of $250 for customs. But the Ukrainian customs most likely opened the parcel and charged the customs fee ~ 180 $. In total, the phone came out $860. The phone itself is original, complete set, 2 SIM cards. As a gift, the seller put the cheapest cover and the same glass (a week did not withstand) and an adapter under our outlet.
The phone is super, it works as it should, all the original! But rushed with the store and our mail ((
The order came in ~ 19 days. Long stuck at customs because of the new year holidays. The iPhone has 2 SIM cards, work in Russia without problems. Thank you. The store lowered the price to 250 euros, as I asked, but now you need to specify the price less than 200 euros, because the threshold of duty-free import has decreased. The order is satisfied.