We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (28) | |
4 Star (2) | |
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1 Star (0) |
0k
perfect
It's all the same! Thank you!
Good size good color quality price at the top Thank you
Nice mosaic. Very fast delivery!!!
Complies with the option
All Super
ok
Perfect beautiful color and arrived very quickly!!
все супер. яркие цвета соответствуют фото
The item is like the descriptions.
Thank you. The store has combined everything in one order. Before the new year, everything was there. There will be a gift to the child.
Very good
Great
Качество супер! Дочка довольна. Цвета отличные. Спасибо!
Great
Everything is well packed. In a double navel. Thank you store. Quickly delivered!
Fast delivery, bright colors. My child is delighted with this toy. Consumables fly away with terrible power, but in my house now a lot of key chains and supports. I saw beads of a smaller diameter, but I was afraid to take them, because these just fit under the tablet. I can't imagine how much smaller I would connect.
Very fast delivery and good quality of beads. Thank you. I can recommend the store.
Very good except received two instead of three
Everything is fine color is good. we will order more delivery fast
Fast shipment, good product
Great product, fast shipping
ok
Delivery to Ukraine 3 types. All the yak on malyunku. Shin dugé zadoveniy.