SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For Spanish buyers，
Highly recommended store. I bought the backpack on a Sunday afternoon and Wednesday was home. I send her by messenger. The backpack is great. As it puts in the description. Good finishes. The seller included a gift. A card holder
Very recommended store ! ; all perfect !
It came quickly, by courier to the apartment. Quality is excellent. All the lines are even, the threads do not stick out anywhere, the zippers work. By the volume of the backpack I will put 5 + very much it is painfully roomy. I recommend to buy!
Good quality
Large and convenient backpack! delivery fast. I recommend the store!
Good store and shipping arrived fast
Shipment quickly dotarła. Backpack has much pocket and zakamarków as for 50L
Great, and good condition
I ordered a backpack for my son and he really liked it. Sewn neatly and the color came the one that was ordered, only in the photo it looks lighter, but we assumed so. Thank you! Recommend!
Came in 6 days, the goods meet
Backpack, good for your money, roomy, took for hunting, after spring we'll see. It's a pity there is no Russian sign. I take the second, the first took a friend, he is pleased.
Ótimo. chegou rápido, a mochila é de qualidade muito bonita e ainda ganhei um brinde. Estão de parabéns recomendo sem medo
Primeiro dia de utilização, parece-me super confortável. Cumpriu o 10 dias de entrega. Para mim tudo em conformidade. Possivelmente irei fazer outro pedido ao vendedor. Super satisfeita.
Sew well
Из минусов , едкий запах , но думаю выветрится , а так рюкзак крутой.
Достаточно хороший. На что и расчитывал
.
It's fast. Recommended. Top quality bag.
The quality is excellent.
Great backpack! Very roomy!
Very good workmanship, sensational adjustment, INFINITE CAPACITY INSIDE!!!
заказ пришел быстрее чем ожидалось, качество отличное!
He arrived the same day without delay. I appreciate it. Good finish and quality. I recommend it.
Raport qualité prix exeptionnel !!! Magnifique. A recommander
Good quality fast shipping