We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (31) | |
4 Star (4) | |
3 Star (3) | |
2 Star (0) | |
1 Star (0) |
The description puts 500 units but in the bag seems to come less, it's very small.
Super fast shipping, ten days!
genial
Came the goods quickly, corresponds to the exact description, the balls are bright, the daughter is happy
Perfecto
Quickly sent, but there is doubt that there are 500 PCs.
Fast. Are satisfied
Товар соответствует описанию
All OK.
Everything corresponds to the description. The goods came quickly. Seller recommend
Fast shipping. The product corresponds to the description. Quantity did not recalculate)))
I asked for 11/11 and it took more than two months to arrive.
thank you so much for the fast delivery
Купила микс, бусины хорошие, достаточно ровные, всего 24 цвета и оттенка + 5 цветов прозрачных бусин, но их немного. Склеивать еще не пробовала, но когда положила их на основу, некоторые бусины не соприкасаются, может тогда они и не склеятся? Прозрачные бусины чуть больше, они соприкасаются хорошо. Купила 500 шт. за 100 руб. с бесплатной доставкой. Доставка в Питер 24 дня с момента оплаты, заказ пришел в сборной посылке с отслеживанием.
The goods came very quickly, fully corresponds to the description!
super rapide
It came quickly. Many shades, everything is fine. Glue perfectly.
They look good, when I try them I'll make an additional comment
Has come but long
Todo perfecto, son un pelin más pequeñas q las originales pero se adapta muy bien
The product corresponds to the description, to Chelyabinsk reached the parcel for 2,5 weeks. I recommend the store, I order here not for the first time, I will order more!
К сожалению, в наборе не все бусины гладкие. Есть полупрозрачные многогранные. Не соответствует фото.
All good, thank you.
Thank you, very quickly, the colors correspond
Very fast delivery.