SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	2-10 Business days
Canada, Europe	2-10 Business days
Australia, New Zealand	2-10 Business days
Central & South America	7-30 Business days
Asia	7-20 Business days
Africa	15-25 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

D***o

12 Jan 2025

Verified Purchase

Up to hour well, it's been running for a week

P***a

6 Jan 2025

The tube that connects to the pump is very short and is left hanging, the suction cups are useless. Arrived very fast, it works well.

L***n

14 Mar 2024

Lego in perfect condition. .. Which is not clear to me what is the difference between the regular and the improved one I asked for, note that it has a blue led light that I do not know what its function is until now, if it is to illuminate or if it changes color when water runs out... then I share images

L***a

Is just like the picture. I arrived very fast. Fulfills its function

A***i

9 of 10 did not come the little square that is connected to the light of the rest super good! Arrived in a very good time, for its cost the product is very good.

M***e

First I was scared it didn’t work properly, as it was splashing water all over and then I found the regulation switch at the bottom. Very happy with this purchase. Works great!

R***s

The source is perfect! Ideal for cats, they love to drink clean water, it works very well, you have two positions of water and filter the water, my cats are very happy and happy, I recommend the purchase of this article. I bought a second for my family!

R***z

Arrived quickly. Is as seen in the description. The three speeds of the water pump are a cap that more or less obstructs the flow of the liquid as it passes through it. Therefore the speed and energy expenditure is the same, but the water passes more directly or its passage is hindered, thus making it more or less come out. My cats seem to like them.

M***o

My kittens loved I was in love seeing them drinking water in the Fountain❤️❤️

I***a

Came in boxes. USA tzile. Kit for the same vivchai sho that for a piece of TakaSeller recommend

M***a

The font is beautiful, it works, it's the quietest I 've ever used, you literally don't hear anything, the only problem is that the wire is white, and I asked for the dark gray font, then it ends up not matching, and the wire is not removed, if it burns burned...

V***r

My Bella immediately went to drink water. If she is satisfied, I am satisfied. The order came quickly, everything works and I am satisfied with the store.

13 Mar 2024

Came without the water pipe. Came well packed, sealed, it is of great quality, but the water pipe was missing

Customer

Came to Kiev for two tizhni. The troika is short the tube itself, through the motor of the treba wigko put. The need for trimati, the wealth of the city.

O***y

Excellent quality and arrived before the time a little battered the box but thank God the product arrived well and it was not damaged recommended from Chili