We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No instructions were given and I burned my skin because it was left on too long.
The result is zero. it is very difficult to remove then. all the glue remains on the skin, which is also difficult to wash off.
Product description accurate! But the parcel went long
Hello, guys patch came to Kazakhstan for 3 weeks, packed in a normal package, but everything came intact and safe, fixed on the body firmly fig tear off, I hope that it will also help)))
The store can not count. Instead of 30 PCs Sent 20. The goods themselves-money transfer, if only to stick to the mouth to eat less.
Order came quickly!
The goods did not come the money returned
It came quickly! We'll try
It came in 1,5 months, absolutely useless, does not warm a drop
Three weeks shipping.
slimming? I dont no.
For pofigism 2 stars. Tracking normal was not after the Chinese border! I came after typo already sent the parcel, put it with a machine gun. In short, I got all this.
Not received more was refunded
Everything corresponds to the description and photos of the store. We'll test. Arrived in Minsk for a month. Thank you so much.
In Belarus it was a little more than a month, for then in the mailbox put, I will try, in appearance everything as in the description)
They didn't arrive in original packaging. I got allergy. I'm wearing 3 patches and I don't see any results. A lot of itching. I don't know if it'll work. I don't feel heat on the patch. Very hard to remove and leave the stain.
Thank you very much.